Account Executive

Gallagher; West Malling; Hybrid; Confidential; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career development

Collaborative culture

Global reach with local impact

Job summary

Gallagher in the UK is looking for an Account Executive to manage mid-market commercial insurance portfolios, with a focus on transport, coach, bus and haulage sectors. You’ll renew policies, grow the book of business, and build strong broker relationships while working with a collaborative team across a global leader in risk advisory.

You’ll join a flexible, home-based role with monthly meetings in London or West Malling, travel as needed, and a strong emphasis on client service, risk insight,

Qualifications

• General knowledge of insurance products, services and classes.
• Experience in transport sector (coach/bus and/or haulage) is desirable.

Responsibilities

• Renewal process management for clients and terms discussion.
• Grow and protect your book of business by identifying new opportunities.
• Build and maintain strong relationships with brokers to secure competitive terms.
• Visit clients as needed to showcase interpersonal skills and service.
• Handle account queries and credit control matters with timely resolution.

Skills

General insurance

Transport sector experience

Education

GCSE/A‑Levels

Job description

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Are you ready to take the next step in your insurance career?

Join our specialist team as an Account Executive, supporting clients across a wide variety of commercial risks, including the more specialist coach, bus and haulage sectors. As part of a global leader in insurance, risk management and consulting, you'll work with established mid-market clients while developing your expertise within a highly respected and collaborative team.

This is a broad commercial insurance role, managing and developing client relationships across a range of risks. While the portfolio includes motor insurance and transport-related accounts, we're keen to hear from experienced commercial Account Executives from any sector background who are looking to specialise or broaden their expertise.

You’ll join a well-established team with a strong reputation in the transport market, supported by long-standing client relationships, quality new business opportunities and a dedicated in-house claims function. The role offers the autonomy to grow your portfolio while being backed by experienced colleagues and market specialists.

If you're passionate about delivering exceptional client service and want to be part of a successful, supportive team, we'd love to hear from you.

We're flexible on location and open to home-based candidates. You'll attend strategic team meetings approximately 1-2 times per month, typically in London/West Malling, with the remainder of your time worked remotely and traveling to clients.

How You'll Make An Impact

• Manage the renewal process for your clients, gathering information and discussing terms to secure the best outcomes.
• Maintain and grow your book of business by identifying and acting on new opportunities.
• Build strong relationships with brokers to access competitive terms that meet your clients’ objectives.
• Visit clients as needed, showcasing your interpersonal skills and commitment to excellent service.
• Handle account queries and credit control matters, resolving issues promptly and escalating concerns when necessary.

About You

• You have a strong experience of general insurance products, services, and classes of insurance, as well as knowledge of the London Market, Lloyd’s, and the wider industry.
• Strong sector experience in transport (coach & bus and/or haulage) is highly desirable.
• Holding or working towards one of the Chartered Insurance Institute Qualifications, Cert CII, Dip CII or ACII would be an advantage. Educated to GCSE/A-Level standard or equivalent, with an intermediate knowledge of the commercial insurance industry
• You’re detail-oriented, with excellent administrative skills and a focus on accuracy.
• You’re passionate about delivering outstanding client service and building lasting relationships.
• You’re proactive and driven, with exceptional communication and interpersonal skills.
• You’re eligible to work in the UK and are open to travel as required.

Compensation And Benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities.

Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)