Account Handler / Account Executive

Stride Resource Management Ltd; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid working options

Job summary

Stride Resource Management Ltd is recruiting a Commercial Account Handler in the East Sussex area to support Account Executives and manage a portfolio of commercial clients. The role involves renewals, mid-term adjustments, and insurer submissions within a collaborative team at a national broker.

Hybrid working options are available, with clear development and progression opportunities and a focus on delivering excellent client service and regulatory compliance.

Qualifications

• Experience in a Commercial Account Handler or similar broking role.
• Good working knowledge of commercial insurance products.
• Highly organised with strong attention to detail.
• Confident communicator, both written and verbal.

Responsibilities

• Support Account Executives with the servicing of commercial insurance clients.
• Handle renewals, mid-term adjustments, and new business processing.
• Prepare documentation, presentations, and insurer submissions.
• Liaise with insurers to negotiate terms and secure competitive cover.
• Respond to client queries in a timely, professional manner.
• Ensure all compliance and regulatory requirements are met.

Skills

Commercial insurance knowledge

Client servicing

Attention to detail

Communication skills

Education

Cert CII / working towards CII

Job description

A client-focused role with a national brokerage behind you.

If you're a Commercial Account Handler who takes pride in delivering great service, enjoys working closely with Account Executives, and wants the stability and progression that comes with a national broker, this is a strong next move.

Based out of the East Sussex branch, you'll play a key role in supporting a portfolio of commercial clients while working within a collaborative, well-resourced team.

The Role

You'll support Account Executives in the day-to-day management of commercial insurance clients, handling renewals, mid-term adjustments, and client queries while ensuring a smooth and professional service throughout the policy lifecycle.

This is a hands-on, varied role where your technical knowledge and attention to detail will genuinely make a difference.

Key Responsibilities

Support Account Executives with the servicing of commercial insurance clients

Handle renewals, mid-term adjustments, and new business processing

Prepare documentation, presentations, and insurer submissions

Liaise with insurers to negotiate terms and secure competitive cover

Respond to client queries in a timely, professional manner

Ensure all compliance and regulatory requirements are met

About You

Experience in a Commercial Account Handler or similar broking role

Good working knowledge of commercial insurance products

Highly organised with strong attention to detail

Confident communicator, both written and verbal

Cert CII / working towards CII qualifications (desirable, not essential)

What's On Offer

Supportive, team-focused environment within a national brokerage

Exposure to a broad range of commercial risks and insurers

Clear development and progression opportunities

Hybrid working options

If you're looking for a stable, client-focused role with long-term progression and a respected brand behind you, this is well worth a conversation.

Account Handler / Account Executive • Welling, Greater London, England