Account Handler

Stride Resource Management Ltd; Brighton; Hybrid; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Hybrid working options

Professional, adult working culture

Job summary

Stride Resource Management Ltd. is seeking a Commercial Account Handler to support Account Executives in managing a portfolio of commercial insurance clients from our East Sussex branch.

You will handle renewals, mid-term adjustments and client queries, ensuring a smooth policy lifecycle with professional service. This hands-on role rewards technical accuracy and clear communication within a collaborative, national broker environment.

Qualifications

• Experience in a Commercial Account Handler or similar broking role.
• Good working knowledge of commercial insurance products.
• Highly organised with strong attention to detail.
• Confident communicator, both written and verbal.
• Cert CII / working towards CII qualifications (desirable, not essential)

Responsibilities

• Support Account Executives with the servicing of commercial insurance clients
• Handle renewals, mid-term adjustments, and new business processing
• Prepare documentation, presentations, and insurer submissions
• Liaise with insurers to negotiate terms and secure competitive cover
• Respond to client queries in a timely, professional manner
• Ensure all compliance and regulatory requirements are met

Skills

Commercial broking

Account handling

Attention to detail

Communication skills

Regulatory compliance

Education

Cert CII (desirable)

Job description

A client-focused role with a national brokerage behind you.

If you're a Commercial Account Handler who takes pride in delivering great service, enjoys working closely with Account Executives, and wants the stability and progression that comes with a national broker, this is a strong next move.

Based out of the East Sussex branch, you'll play a key role in supporting a portfolio of commercial clients while working within a collaborative, well-resourced team.

The Role

You'll support Account Executives in the day-to-day management of commercial insurance clients, handling renewals, mid-term adjustments, and client queries while ensuring a smooth and professional service throughout the policy lifecycle.

This is a hands-on, varied role where your technical knowledge and attention to detail will genuinely make a difference.

Key Responsibilities

• Support Account Executives with the servicing of commercial insurance clients
• Handle renewals, mid-term adjustments, and new business processing
• Prepare documentation, presentations, and insurer submissions
• Liaise with insurers to negotiate terms and secure competitive cover
• Respond to client queries in a timely, professional manner
• Ensure all compliance and regulatory requirements are met

About You

• Experience in a Commercial Account Handler or similar broking role
• Good working knowledge of commercial insurance products
• Highly organised with strong attention to detail
• Confident communicator, both written and verbal
• Cert CII / working towards CII qualifications (desirable, not essential)

What's On Offer

• £40,000 - £45,000 basic salary
• Supportive, team-focused environment within a national brokerage
• Exposure to a broad range of commercial risks and insurers
• Clear development and progression opportunities
• Hybrid working options
• Professional, adult working culture

If you're looking for a stable, client-focused role with long-term progression and a respected brand behind you, this is well worth a conversation.