Commercial Account Handler

Stride Resource Management Ltd; Orpington; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

Support for CII progression

Stable team environment

Access to broad insurer markets

Job summary

Stride Resource Management Ltd in Greater London seeks an experienced Commercial Account Handler who prides themselves on technical accuracy and client retention. You will manage a portfolio from renewal through mid-term adjustments, acting as the primary contact for day-to-day servicing and renewal reporting.

Working in a structured brokerage with strong insurer relationships, you will negotiate terms, support senior placements and identify gaps in cover while ensuring compliance standards are

Qualifications

• UK brokerage experience in commercial lines
• Strong knowledge across property, liability, motor fleet and commercial combined
• Confident dealing with business owners and decision makers
• Good insurer relationships and negotiation skills
• Methodical approach with strong attention to detail

Responsibilities

• Managing a portfolio of commercial clients from renewal through mid-term adjustments
• Acting as a key point of contact for clients on day-to-day servicing
• Preparing renewal reports and market presentations
• Negotiating terms with insurers
• Supporting Account Executives on larger placements
• Identifying gaps in cover and advising clients
• Ensuring documentation and compliance standards are met

Skills

Commercial account handling

Client servicing

Negotiation with insurers

Attention to detail

Stakeholder management

Education

Cert CII (or working towards)

Job description

If you are an experienced Commercial Account Handler who takes real pride in technical accuracy and client retention, this is worth your time.

This is not a role where you are buried under unrealistic workloads or constantly clearing up avoidable mistakes. It is a structured, well run brokerage in Greater London that understands the value of experienced handlers and backs them properly.

They have built a solid book of SME and mid market commercial clients. Long standing relationships. Sensible premiums. A mix of sectors that keeps the work interesting without being chaotic.

You will join a stable team with low staff turnover and leadership that have come through broking themselves. They understand what good handling looks like.

What you will be doing

• Managing a portfolio of commercial clients from renewal through to mid term adjustments
• Acting as a key point of contact for clients on day to day servicing
• Preparing renewal reports and market presentations
• Negotiating terms with a range of composite and specialist insurers
• Supporting Account Executives on larger and more technical placements
• Identifying gaps in cover and advising clients accordingly
• Ensuring documentation and compliance standards are met consistently
• This is a hands on, relationship led handling role. Your work will directly influence client retention and income stability.

What they are looking for

• Proven experience as a Commercial Account Handler within a UK brokerage
• Strong knowledge across property, liability, motor fleet and commercial combined
• Confidence dealing directly with business owners and decision makersGood insurer relationships and negotiation skills
• Methodical approach with strong attention to detail
• Cert CII qualified or working towards would be advantageous
• They are not looking for someone who needs close supervision. They want someone who understands the mechanics of commercial placements and can operate with confidence.

What you will get

• Salary up to £45,000 depending on experience
• Hybrid working flexibility
• A stable and supportive team environment
• Access to broad insurer markets
• Support for CII progression
• Realistic workloads and clear expectations

This will suit someone who enjoys commercial insurance properly but is frustrated by internal inefficiencies, limited progression or constant fire fighting.

If you have built your career steadily and value working in a professional, well structured brokerage, this could be a sensible next move.

Greater London based. Up to £45,000. Confidential appointment.