Senior Account Handler

First Recruitment Services; East Grinstead; On-site; GBP 38,000 - 45,000; Full time

Benefits offered by this job

Support towards professional qualific­

Career progression opportunities

Ongoing training and development

Generous holiday allowance

Job summary

First Recruitment Services in East Grinstead seeks an experienced Senior Account Handler (Commercial) to manage a portfolio of commercial clients and deliver exceptional service while driving growth and retention.

The role is office-based with one day per week home working after probation, with a salary in the £38,000–£45,000 range and a benefits package including pension and holidays.

Qualifications

• Experience in commercial insurance account handling.
• Strong knowledge of commercial insurance products.
• Excellent client relationship and communication skills.
• Experience negotiating terms with insurers.

Responsibilities

• Managing a portfolio of commercial insurance clients.
• Preparing renewal reviews and processing them with re-broking where appropriate.
• Achieving strong client retention and renewal outcomes.
• Identifying and securing new business opportunities.
• Preparing insurer presentations and obtaining competitive terms.
• Handling mid-term adjustments and policy amendments.
• Reviewing policy documents for accuracy and FCA compliance.
• Providing technical insurance advice and covering appropriate solutions.
• Managing and supporting claims through to resolution.
• Maintaining accurate records on internal systems.

Skills

Excellent client relationship

Communication skills

Negotiation with insurers

IT skills

Insurance portals

Education

Cert CII

Tools

Insurer portals

Job description

Senior Account Handler - Commercial

We are very pleased to be working alongside our small, busy, friendly and highly reputable client as they seek to expand their team within their office in East Grinstead.

East Grinstead with parking available for all staff on site and a short walk from the station area.

Full time permanent role - Monday - Friday

Office based role until successful completion of probationary period. 1 day per week working from home is available once probation has been passed.

Salary £38000-£45000 plus good all round company benefits, including good pension scheme and 25 days holiday plus all UK bank holidays.

This is an excellent opportunity to join a superb business who have been established for over 30 years.

Benefits

• Support towards professional qualifications
• Career progression opportunities
• Ongoing training and development
• Generous holiday allowance and additional benefits

The role - Senior Account Handler - Commercial

My client is seeking to recruit an experienced Commercial Insurance professional to manage and develop a portfolio of commercial clients, delivering exceptional service whilst supporting business growth and client retention.

This is a great opportunity for an insurance professional with strong relationship management skills, a solid understanding of commercial insurance products, and a passion for providing clients with expert advice.

Duties and responsibilities include

• Managing a portfolio of commercial insurance clients
• Preparing and processing renewal reviews, including re-broking where appropriate
• Achieving strong client retention and renewal outcomes
• Identifying and securing new business opportunities
• Preparing accurate insurer presentations and obtaining competitive terms
• Handling mid-term adjustments and policy amendments
• Reviewing policy documentation to ensure accuracy and compliance
• Providing technical insurance advice and recommending appropriate cover solutions
• Managing and supporting claims through to resolution
• Maintaining accurate records on internal systems
• Ensuring compliance with FCA regulations and company procedures
• Supporting colleagues and assisting with wider office activities when required

Experience, skills and competencies required

• Previous experience within a Commercial Insurance Account Handler or similar role
• Strong knowledge of commercial insurance products and markets
• Excellent client relationship and communication skills
• Experience dealing directly with insurers and negotiating terms
• Good IT skills and experience using insurance systems and insurer portals
• Cert CII qualified or actively working towards qualification
• Knowledge of FCA regulations and insurance compliance requirements

Equal opportunities

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.