Account Handler

Lawes Consulting Group; Warwick; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

26 days annual leave plus bank hols

Pension scheme

Career progression opportunities

Wellbeing support

Volunteer day

Employee recognition awards

Bonus structure

Job summary

Lawes Consulting Group in Warwick is seeking an Insurance Account Handler to manage a portfolio of clients and nurture lasting relationships across their insurance needs.

The role focuses on delivering exceptional service, maintaining professional client interactions, and supporting clients through the insurance journey with a proactive, collaborative approach.

Qualifications

• Previous experience within the insurance industry.
• Proactive approach and dedication to delivering excellent customer service.
• Strong communication and relationship-building skills.
• Willingness to learn and develop professionally with support towards CII qualifications.
• Ability to work collaboratively in a busy, fast-paced environment.
• Professional, honest and client-focused approach.

Responsibilities

• Manage a designated portfolio of clients and build strong relationships.
• Provide support across clients' insurance requirements and journeys.
• Deliver excellent customer service and maintain professional client experience.

Skills

Insurance experience

Customer service

Communication skills

Professional development

Team collaboration

Integrity / client-focused

Education

CII qualifications

Job description

Insurance Account Handler – Warwick

Ready for your next move in Commercial Insurance?

I’m currently recruiting for an exciting opportunity with a well-established insurance broker based in Warwick, offering a supportive team environment, excellent benefits and genuine opportunities for career progression.

This is a great opportunity for an experienced insurance professional looking to join a business that values its people and invests in their development.

The Role

As an Insurance Account Handler, you’ll manage a designated portfolio of clients, building strong relationships and providing support across their insurance requirements.

You’ll play a key role in delivering excellent customer service, maintaining client relationships and ensuring a smooth and professional experience throughout the insurance journey.

What We’re Looking For

• Previous experience within the insurance industry.
• A proactive approach and a genuine passion for delivering excellent customer service.
• Strong communication and relationship-building skills.
• A willingness to learn and develop professionally, with support towards CII qualifications.
• The ability to work collaboratively within a busy, fast-paced environment.
• A professional, honest and client-focused approach.

What's on Offer?

• Competitive salary depending on experience.
• Generous bonus structure.
• Monday to Friday working.
• Hybrid and flexible working options.
• 26 days' annual leave plus bank holidays.
• Pension scheme.
• Support towards professional qualifications.
• Clear career progression opportunities.
• 24/7 wellbeing support.
• Paid volunteering day.
• Employee recognition awards.