Account Handler

TN United Kingdom; Southampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as an Insurance Account Handler in a friendly team in Southampton. This role offers a chance to thrive in the insurance industry while building strong client relationships. Enjoy the flexibility of hybrid working, a generous salary, and a bonus structure. You'll be key in providing excellent customer service and support, making every day engaging and rewarding. With ample opportunities for career progression and professional development, this role is perfect for those looking to make a mark in a dynamic environment. Join a leading independent insurance broker and take your career to the next level!

Benefits

26 days holiday plus bank holidays

Career progression opportunities

CII or ACII qualifications

Pension scheme

24-hour wellbeing support

Paid volunteering day

Spotlight Awards

Qualifications

• Experience in the Insurance industry is essential.
• Proactive attitude with a willingness to learn.

Responsibilities

• Support a designated client portfolio and build strong relationships.
• Act as the first point of contact for client queries.

Skills

Customer Service

Sales

Proactivity

Initiative

Relationship Building

Adaptability

Education

CII or ACII qualifications

Job description

Insurance Account Handler - Southampton - ARD1091005

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Southampton.

Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) and earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.

What does the role of an Insurance Account Handler involve?

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

What are we looking for in our Account Handlers?

Some experience in the Insurance Industry is essential for this role, the rest is all about you as a person:

• Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
• Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
• Have a willingness to learn and be curious. We offer tons of opportunities to gain qualifications that will enhance your career in this growing industry.
• Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
• Work well with your team, have a positive outlook, be engaging, collaborative, and have the resilience to adapt to whatever changes come your way. It never gets boring here.
• Demonstrate honesty and integrity, which is essential within a financially regulated organization, but it’s also just the right way to be.

In return, you will receive:

• Holiday entitlement of 26 days plus bank holidays.
• Opportunity to progress your career across the entire Ardonagh family.
• Gain CII or ACII qualifications to boost your knowledge and career prospects.
• Pension scheme for when you feel it’s time to retire.
• 24-hour support for physical and mental wellbeing.
• 1 days paid volunteering day to give back to our communities.
• The Spotlight Awards, where we shine a light on the brightest talent across our group.