Liability Claims Handler (Home

Aston Charles; Southampton; Remote; GBP 20,000 - 39,000; Full time

Job summary

Join a forward-thinking Insurtech company as a Liability Claims Handler, where you will leverage cutting-edge technology to transform the claims landscape. This home-based role offers flexibility and the opportunity to manage a diverse caseload of claims, including Employer’s and Public Liability up to £25,000. You will negotiate settlements with clients while being supported by a dedicated team. With a focus on professional growth and a dynamic work environment, this position is perfect for self-motivated individuals looking to make a significant impact in the insurance sector. Enjoy a competitive salary and benefits as you contribute to a company that values innovation and client outcomes.

Benefits

Flexible Working Hours

Support for Professional Qualifications

Top-of-the-Range Equipment

Dynamic Work Environment

Qualifications

• Experience in handling Liability or Casualty claims in insurance or legal environments.
• Strong organizational skills and ability to manage a caseload effectively.

Responsibilities

• Manage a caseload of Liability claims, negotiating settlements with clients.
• Utilize advanced technology to streamline claims processing.

Skills

Liability Claims Handling

Communication Skills

Negotiation Skills

Client-Focused Approach

Education

Relevant Insurance Qualifications

Tools

Apple MacBook

Job description

Liability Claims Handler (Home-Based) - Southampton

Job Type: Permanent

Sector: General Insurance

Specialism: Claims

Location: London & South

Town/City: Southampton

Salary range: £20,000 - £29,999, £30,000 - £39,999

Salary Description: up to £38K plus benefits

Posted: 28-Apr-25

Start Date: ASAP

Recruiter: Aston Charles

Job Ref: RJ-3122L

Job Views: 12

About the Role

This innovative Insurtech company is transforming the claims landscape by leveraging cutting-edge technology to improve customer outcomes. As a 'Third Party Administrator – with a difference', backed by leading VC firms and long-term agreements with major MGAs, this company offers a dynamic and supportive environment.

Role Details

This is a 100% home-based position, equipped with all necessary tools including a top-of-the-range Apple MacBook and additional screens. You will manage a caseload of Liability claims, primarily Employer’s and Public Liability claims up to £25,000 across various sectors such as hospitality, manufacturing, and leisure. The role also involves handling some 3rd party property damage and Products Liability claims.

You will negotiate claims to final settlement, supported by advanced technology and a dedicated Claims Support Team. The team operates independently within the Casualty division, which allows for significant input into its future direction.

Candidate Profile

We seek Liability or Casualty Claims Handlers with experience in insurance companies, brokers, loss adjusters, or legal environments. Candidates must be self-motivated, well-organized, client-focused, and possess excellent communication skills, especially for handling difficult conversations with empathy.

Working Conditions

The working hours are flexible around a typical 09:00 - 17:00 schedule, with options to work outside these hours for personal commitments.

Compensation & Benefits

The salary is up to circa £38,000, negotiable based on experience, with additional company benefits and support for professional qualifications. Opportunities for progression are abundant as the company continues to expand its MGA partnerships.

About Aston Charles

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