Account Executive

JR United Kingdom; Tewkesbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as an AV & IT Support Coordinator in a dynamic company dedicated to delivering exceptional service in the live events sector. This role involves managing online inquiries, supporting exhibition teams, and liaising with clients to ensure seamless event experiences. Ideal candidates will thrive in fast-paced environments, possess strong communication skills, and be detail-oriented. Join a team that values innovation and collaboration, where your contributions will help create extraordinary experiences for clients across various industries.

Qualifications

• Detail-oriented individual with excellent communication skills.
• Experience in AV, IT, or exhibition-related roles is an advantage.

Responsibilities

• Manage online inquiries related to AV, IT, and network requirements.
• Support Exhibition and Account Managers in achieving targets.
• Build and maintain relationships with trade partners.

Skills

Communication Skills

Problem-Solving

Attention to Detail

Relationship Management

Education

Experience in AV or IT

Experience in Exhibition Management

Job description

Social network you want to login/join with:

The Opportunity:

Are you passionate about delivering exceptional service, have an eye for detail, and a proactive approach? If you’re ready to take on a new challenge and make an impact, we want you to join our team as an AV & IT Support Coordinator. This is an exciting opportunity to support both internal and external stakeholders while contributing to the success of our exhibitions and events.

About our client:

This company supplies innovative audio visual and IT equipment solutions, combined with trusted, friendly service for all sizes of indoor and outdoor events in the UK, Europe, and Worldwide. Their technical expertise, combined with their extensive inventory of AV and IT technologies, gives them the unique ability to serve clients across all industries, from their initial event concept through to delivering an exceptional event experience.

About the Role:

As an AV & IT Support Coordinator, you’ll play a crucial role in managing online inquiries related to AV, IT, and networks, while supporting Exhibition and Account Managers in key tasks to achieve company targets. Your responsibilities will include managing exhibitor orders, liaising with clients and trade partners, and assisting with quoting and business development activities. If you’re someone who thrives on problem-solving, enjoys building relationships, and has a keen attention to detail, this is the role for you.

Key Responsibilities:

1. Assist with online inquiries related to AV, IT, and network requirements, ensuring a smooth process from start to finish.
2. Support Exhibition and Account Managers with key tasks to help meet company targets and objectives.
3. Manage exhibitor orders and inquiries, ensuring all deadlines are met.
4. Represent sales during official show meetings, ensuring clear communication and a seamless experience for all parties.
5. Provide support to the account management and business development teams with quoting and various activities.
6. Build and maintain strong relationships with trade partners to source and provide equipment.
7. Liaise directly with customers both on-site and off-site to provide excellent service and support.
8. Be flexible with weekend working when required.
9. Deliver on all set KPIs to help drive team and company success.

What We’re Looking For:

1. A detail-oriented and proactive individual who thrives in a fast-paced environment.
2. Excellent communication skills, with the ability to manage relationships with both internal teams and external stakeholders.
3. A collaborative mindset and willingness to support various departments to achieve targets.
4. Previous experience in an AV, IT, or exhibition-related role is an advantage, but not essential.
5. Ability to work independently, take initiative, and meet deadlines.
6. A commitment to maintaining a safe and sustainable working environment.

About Us: Disrupt Talent – Your Recruitment Partners

At Disrupt Talent, we don’t just match candidates to jobs; we empower our clients in the live events and exhibitions sector by connecting them with outstanding talent. As specialists in this dynamic industry, we are passionate about building innovative teams that transform ideas into unforgettable experiences. If you would just like an informal chat about the marketplace and your potential options, please don’t hesitate to give us a call at 01926 954154 or drop us an email at [emailprotected].

Let’s Create Extraordinary Experiences Together