Account Executive

NFP Corp; Hemel Hempstead; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Account Executive to join their team. This role involves acquiring new commercial customers and retaining existing ones through exceptional service. The ideal candidate will have a strong background in commercial insurance, excellent interpersonal skills, and a passion for customer service. This forward-thinking company promotes a collaborative and flexible work culture, ensuring employees can thrive both personally and professionally. If you are ready to make a significant impact in a vibrant working environment, this opportunity is for you.

Benefits

Flexible working hours

Casual office environment

Career development opportunities

Social events

Inclusion and belonging initiatives

Qualifications

• 5+ years of experience in commercial insurance with a proven track record.
• Strong customer service and relationship management skills.

Responsibilities

• Develop and maintain relationships with existing and new customers.
• Ensure customers are adequately insured and provide correct advice.
• Liaise with Account and Claims Handlers to maintain service standards.

Skills

Interpersonal Skills

Relationship Building

Planning and Organization

Commercial Insurance Knowledge

Customer Service

Sales Skills

Education

5+ years of commercial insurance experience

Driving License

Job description

Who we are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organisation of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: NFP Website.

About the role
We are recruiting for an Account Executive to acquire new commercial customers, whilst retaining existing customers by providing exceptional customer service.

Overview of duties

• To develop and maintain the relationship with existing customers and to target new customers from the marketplace by the effective marketing of current prospects.
• Establish and manage with each customer a renewal strategy in accordance with the companies procedures/aims to maximise renewal success.
• Responsibility to ensure that customers are correctly and adequately insured for all of their insurance exposures and that correct advice is given.
• To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve customer service standards.

Person specification

Knowledge, skills and abilities:

• High level interpersonal skills.
• Ability to build successful, mutually beneficial business relationships.
• Planning, organisational and time management skills.
• Experience in dealing with commercial business insurances programs.
• Knowledge of commercial products and insurance market.
• Proven track record of retention and integrated sales.
• Passion for customer services and professionalism.
• Proactive and able to prioritise and effectively manage own workload.

Education / and or Experience

• At least 5 years commercial insurance experience.
• Proven track record of retaining and organically growing a book of business.
• Driving license.

Key Information

Hours: 35 hours
Location: South East

What you’ll love about us
We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office.

We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development.

Attractions - NFP

• We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working.
• Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how.
• We build partnerships with organisations that can complement our client offering and we invest in new technology to deliver innovative solutions in our given markets.
• We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work.
• Our inclusion and belonging initiatives and charity work form a large part of this. NFP has an Executive Board member as well as Board made up of individuals from across our entire business dedicated to inclusion and belonging.

If this sounds like something in which you are interested, please apply or contact Lucy Reed for further information.

NFP and You... Better Together!