Account Executive

Cathedral Appointments | B Corp™; Exeter; Hybrid; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Hybrid working

Employee bonus scheme

Free onsite parking

Extra day off for your birthday

Company sick pay

Job summary

A leading recruitment agency is looking for an Account Executive in Exeter to manage a portfolio of fleet accounts and ensure exceptional customer satisfaction. This role requires experience in account management and offers a hybrid working environment with a competitive salary of £32,000 – £36,000. You will be instrumental in onboarding clients and driving technology adoption.

Qualifications

• Proven experience in account management or customer success.
• Strong organisational and communication skills.
• Competence in CRM systems and data interpretation.

Responsibilities

• Manage and grow a portfolio of smaller fleet accounts.
• Deliver onboarding and product training to customers.
• Monitor performance data and identify upsell opportunities.
• Collaborate with internal teams to meet customer needs.

Skills

Account management

Customer success

Communication

Organisational skills

CRM systems proficiency

Tools

Salesforce

Job description

3 days ago Be among the first 25 applicants

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Senior Recruitment Consultant at Cathedral Appointments | Specialising in Commercial recruitment Connecting talent to top opportunities in the…

Our client is an innovative and fast-paced technology business based in the South West, specialising in solutions that improve efficiency, safety, and sustainability. They work with major UK brands, delivering advanced telematics and engagement tools that transform fleet management. With an award-winning workspace and a collaborative culture, they value innovation, customer focus, and a passion for making a difference.

Their inclusive culture and modern hybrid set-up offer the perfect blend of professional growth and work-life balance.

The Role:

The Account Executive will manage a portfolio of smaller fleet accounts while supporting senior account managers in delivering exceptional customer service. This role involves regular client engagement, driving adoption of technology solutions, and ensuring customer satisfaction. Automotive or telematics industry experience is particularly valuable, given the nature of the client base and technology.

This role offers Hybrid working with a minimum of 2 days a week in the Exeter Office.

Responsibilities for the Account Executive include:

• Manage and grow a portfolio of smaller fleet accounts, ensuring strong relationships and positive performance outcomes
• Deliver onboarding, product training, and customer support to maximise engagement and product adoption
• Monitor performance data, identify opportunities for upsell, and manage the renewal process to meet retention targets
• Collaborate with internal teams to ensure customer needs are met and service quality remains high

Role Requirements for the Account Executive:

• Proven experience in account management, customer success, or a client-facing role within the automotive, telematics, or related technology sectors
• Strong organisational and communication skills, with the ability to manage multiple priorities effectively
• Competence in CRM systems (Salesforce preferred) and data interpretation for actionable insights
• Proactive, team-oriented approach with the ability to work independently when needed
• Competitive salary of £32,000 – £36,000 DOE
• Hybrid working with a state-of-the-art Exeter office
• Opportunity to work with industry-leading clients and innovative technology
• A collaborative and values-driven workplace culture
• Membership in the employee bonus scheme
• Free onsite parking
• Extra day off for your birthday
• Company sick pay

If you have a passion for client success, experience in automotive or telematics, and the drive to make an impact, we’d like to hear from you. Apply now to join a forward-thinking business making a difference in the industry.

Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.

Recruitment Consultant: Georgia Parkhouse

Ref: 10963

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

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