Account Executive

Strata; City Of London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic brand experience agency as an Account Executive, where your organizational and communication skills will shine. In this fast-paced role, you'll support the Senior Account Manager in managing a major account, ensuring client satisfaction through effective communication and relationship-building. You'll thrive in a collaborative environment that values your input and fosters your growth. With a commitment to excellence and innovation, this agency is dedicated to creating memorable experiences for clients and their audiences. If you're ready to make an impact and be part of a people-first culture, this opportunity is perfect for you.

Benefits

25 days annual leave

Health Insurance

Workplace pension scheme

Death in service scheme

Cycle to work scheme

Regular social events

Qualifications

• Excellent administrative and prioritization skills.
• Proficient in managing multiple deadlines while maintaining client expectations.

Responsibilities

• Support the Snr Account Manager/Director in account management.
• Build and maintain strong relationships with key client contacts.
• Attend client meetings and ensure quality processes are followed.

Skills

Administrative Skills

Communication Skills

Organizational Skills

Time Management

Job description

Job description

Job Title: Account Executive
Location: London

We are Strata!

Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face-to-face experiences.

As a people-first business, we encourage ambition, support and reward. We’re always listening and open to your ideas, just as we do with our clients.

Our name? It’s Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters.

Job Overview

The purpose of this newly created role is to support the Senior Account Manager/Director with the day-to-day administration of one of our largest accounts. The successful candidate will be used to supporting multiple projects at any one time and thrive in a fast-paced, dynamic environment. Our Account Executive will be a confident communicator with excellent attention to detail and organization skills.

Key Responsibilities

1. Support the Snr Account Manager/Director in the administration and management of the account and provide a point of contact to the key event team stakeholders.
2. Build and maintain strong relationships with all key client contacts and act as a brand guardian as well as advocate for Strata in every interaction.
3. Assist with coordination of responses to client briefs and managing expectations.
4. Attend client meetings/calls (where appropriate) alongside the Snr Account Manager/Director and Project Team.
5. Attend weekly Client Services Team (CST) calls and commercial workshops as required.
6. Ensure that quality processes and tools are incorporated into all daily activities to drive process efficiencies and maintain the highest client service standards.

Job Requirements

1. The successful candidate will be able to demonstrate the following:
2. Excellent administrative and prioritization skills.
3. Organized and diligent, be proactive and be consistent.
4. Proficient in managing and meeting multiple deadlines whilst maintaining client expectations.
5. An excellent communicator.
6. Calm under pressure with a positive attitude at all times.

Employee Benefits

• 25 days annual leave, plus usual Bank Holidays.
• Health Insurance *
• Workplace pension scheme.
• Death in service scheme.
• Cycle to work scheme.
• Regular social events.

*On completion of 6 months’ probation period.

Our Principles

We are a people-first brand experience agency with a set of core principles that guide our every action by measuring:

A win for the client
Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter.

A win for the company
We believe in long-term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we’re always ahead of the curve, offering you the best in brand experiences.

A win for the team
Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver.

A win for you
Whether you’re engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We’re dedicated to providing our employees with an enriching workplace that supports their growth and well-being. For our clients, a win means achieving your objectives and making your brand shine.

A win for the planet
We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco-friendly event practices to conscious resource management, we aim to create events that are a win for the environment.