Account Executive (Remote)

NFP; Hemel Hempstead; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking an Account Executive to work remotely, focused on acquiring new commercial customers and managing existing client relationships. The ideal candidate will have at least 5 years of experience in commercial insurance, strong interpersonal skills, and a passion for exceptional customer service. This role offers flexibility and a collaborative work environment, supporting personal and professional growth.

Benefits

Flexible work environment

Collaboration and inclusivity

Opportunities for personal development

Qualifications

• 5+ years in commercial insurance with a proven track record.
• Experience in retaining and growing a book of business.

Responsibilities

• Acquire new commercial customers while retaining existing ones.
• Develop and maintain customer relationships and market effectively.

Skills

Interpersonal skills

Building business relationships

Planning and organizational skills

Customer service

Time management skills

Education

At least 5 years of commercial insurance experience

Driving license

Job description

Account Executive (Remote), Hemel Hempstead

We are recruiting for an Account Executive to acquire new commercial customers, whilst retaining existing customers by providing exceptional customer service. This is a fully remote role allowing flexibility to work from home.

About the role

To develop and maintain relationships with existing customers and target new customers from the marketplace by effectively marketing current prospects.

Establish and manage renewal strategies with each customer to maximize renewal success.

Ensure customers are correctly insured for all exposures and that correct advice is given.

Liaise with Account and Claims Handlers to complete supporting documentation to maintain and achieve customer service standards.

Person Specification

Knowledge, skills, and abilities:

• High-level interpersonal skills
• Ability to build successful, mutually beneficial business relationships
• Planning, organizational, and time management skills
• Experience in dealing with commercial business insurances programs
• Knowledge of commercial products and insurance market
• Proven track record of retention and integrated sales
• Passion for customer service and professionalism
• Proactive and able to prioritize and effectively manage own workload

Education and/or Experience:

• At least 5 years of commercial insurance experience
• Proven track record of retaining and organically growing a book of business
• Driving license

Key Information

Hours: 35 hours/week

Location: Hemel Hempstead, United Kingdom

What you’ll love about us

We foster a collaborative, flexible, and inclusive culture, with opportunities for personal and professional development. Our hybrid work model and employee benefits support a balanced and engaging work environment.

Additional Information

• We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working.
• Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how.
• We build partnerships with organizations that can complement our client offering and invest in new technology to deliver innovative solutions.
• We focus on enabling our employees to bring their best selves to work, emphasizing family, community, and inclusion initiatives.

If you are interested, please apply or contact Lucy Reed for further information.

NFP is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.