Account Director - Travel Retail

Shelftrak Ltd; Escrick; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company is seeking an experienced Account Director to manage relationships with key clients in the travel retail channel. The role involves understanding client priorities and delivering actionable insights. Ideal candidates should have proven experience in travel retail and strong data analysis skills. This full-time position offers an opportunity to contribute to client success and drive revenue growth through additional projects. The work location is flexible with regular client engagement.

Qualifications

• Proven experience in travel retail, ideally from a brand-side role in category management.
• Strong understanding of retail execution, including shelf layout and pricing.
• Ability to engage with senior stakeholders in global brand organizations.

Responsibilities

• Own and develop senior relationships with clients.
• Act as the primary client contact, ensuring high-quality delivery.
• Translate complex data into commercially relevant insights.

Skills

Travel retail

Retail execution

Communication

Relationship-building

Commercial development

Data analysis

Job description

Account Director

Company: Shelftrak

Location: Flexible (with regular client engagement)

Role Overview

Shelftrak is looking for an experienced Account Director to lead and deepen relationships with key clients in the travel retail channel. This role is focused on owning senior client relationships, understanding each client’s commercial priorities, and working closely with internal teams to ensure Shelftrak delivers high-quality, actionable insight on a day‑to‑day basis. The Account Director will play a critical role in turning Shelftrak data into clear guidance that helps clients improve execution, make better decisions, and unlock growth — while also identifying opportunities to grow revenue through additional project work.

Key Responsibilities

• Own and develop senior relationships with parity brand句 clients
• Act as the primary day‑to‑day client contact, ensuring consistent, high‑quality delivery
• Understand each client’s business priorities, challenges, and commercial objectives
• Use Shelftrak data to identify clear execution gaps, opportunities, and recommendations
• Translate complex data into simple, commercially relevant insights and guidance
• Work closely with the internalemails delivery, insight, and field teams to ensure outputs meet client expectations
• Proactively identify opportunities for additional analysis, projects, or services that add value for clients and drive incremental revenue for Shelftrak
• Support client planning cycles, reviews, and senior stakeholder presentations

Candidate Profile

• Proven experience in travel retail, ideally from a brand-side role in category management, commercial development, or a similar function ku
• Strong understanding of retail execution, including shelf layout, ranging, pricing, promotions, and in‑store compliance
• Comfortable engaging with senior stakeholders in global brand owner organisations
• Confident working with data and insights, and translating them into clear commercial actions
\ deline
• Strong communication and relationship‑building skills
• Commercially minded, with the ability to spot growth opportunities and build value‑led proposals

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Technology, Information and Internet