Account Director: Growth & Senior Client Leadership

O'Neils Recruitment; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

London-based experiential agency is looking for an Account Director who can grow an account, not just manage one, sitting at the intersection of clients, commercial growth and delivery. You will own relationships with senior client stakeholders, build account plans for retention and growth, and identify new revenue opportunities within existing clients.

Permanent role in London with hybrid working, typically 2–3 office days per week, and a remit to lead senior client conversations when projects

Qualifications

• 7+ years' agency experience, ideally in experiential, brand experience, events or integrated marketing.
• Proven ability to grow client accounts and manage senior stakeholders.
• Strong commercial awareness with forecasting and margins.
• Experience leading integrated agency teams.
• Track record in pitches and new business.
• Ability to develop junior account talent.

Responsibilities

• Own relationships with senior client stakeholders
• Build account plans focused on retention and growth
• Identify new revenue opportunities within existing clients
• Lead and develop Account Managers
• Oversee multiple projects without getting lost in day-to-day project administration
• Own revenue forecasts and monitor profitability
• Challenge scope creep and maintain healthy commercial agreements
• Bring creative, strategy and production teams together around client priorities
• Lead senior client conversations when projects become complex
• Support proposals, pitches and new-business opportunities
• Develop relationships across wider client organisations
• Represent the agency confidently during important live programmes and activations

Skills

Grow client accounts

Manage senior stakeholders

Commercial responsibility

Forecasting and margins

Lead integrated teams

Identify growth opportunities

Pitch experience

Develop junior talent

Job description

London-based experiential agency is looking for an Account Director who can grow an account, not just manage one, sitting at the intersection of clients, commercial growth and delivery. You will own relationships with senior client stakeholders, build account plans for retention and growth, and identify new revenue opportunities within existing clients.

Permanent role in London with hybrid working, typically 2–3 office days per week, and a remit to lead senior client conversations when projects