Account Director

io.tt; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading creative and design studio in Greater London is seeking an experienced Account Director. This role involves developing client growth strategies, managing key accounts, and collaborating with various teams to ensure client satisfaction. The ideal candidate will have a strong background in agency environments, excellent communication skills, and a passion for creativity.

Qualifications

• Demonstrable experience developing and activating client growth plans in an agency environment.
• Excellent communication and presentation skills.

Responsibilities

• Develop and execute client growth plans to deepen client relationships.
• Take full ownership of client revenue forecasts and uncover new opportunities.
• Collaborate with teams to deliver compelling pitches and proposals.

Skills

Communication

Presentation

Client Growth Planning

Job description

io.tt Greater London, England, United Kingdom

Account Director

io.tt Greater London, England, United Kingdom

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SharpEnd is a creative and design studio dedicated to helping brands embrace new technologies on-packing, in-store and at-home. Since 2015 we have worked with some of the world’s most ambitious brands and continue to lead the industry with originality, skill and commitment to meaningful innovation. Our focus is digital innovation that connects brands and consumers across sectors including beauty, drinks, fashion, FMCG and wellness.

Sitting beautifully alongside the SharpEnd studio is our sister companyio.tt. Active in over 130 countries,io.ttis a SaaS platform managing billions of data points for global brand owners to simply, securely and reliably deploy and manage connected products and retail touchpoints using technologies such as QR Codes, NFC and Augmented Reality. Through powerful analytics and insights generated byio.ttwe help brands understand more about their consumers and shoppers than ever before.

The Opportunity:

As part of our continued growth, we are looking for an experienced leader to join the client services team for our creative and design studio SharpEnd, to grow and manage some of our key accounts.

Core responsibilities:

Develop and Execute Targeted Growth Strategies

• Develop and execute client growth plans to deepen client and business relationships and drive revenue.
• Expand and strengthen brand owner client relationships across their portfolio of brands and countries, ensuring consistent and effective communication and service delivery.

Revenue Forecasting and Management

• Take full ownership of client revenue forecasts, mapping against client marketing activity, uncovering new opportunities, and ensuring accuracy and alignment with overall business goals.

Cross-Functional Collaboration

• Work closely with strategy, creative, design, and project management teams to deliver compelling pitches and proposals, ensuring a cohesive and integrated approach.
• Collaborate with the business development and growth team to identify, nurture, and convert new business opportunities, leveraging industry insights and client knowledge.

Client Advocacy and Satisfaction

• Translate client needs into clear, actionable project briefs and work packages, ensuring all deliverables meet or exceed client expectations.
• Act as the primary advocate for clients within the agency, ensuring their needs and goals are prioritised and addressed effectively.
• Employ strategic thinking to anticipate client needs, market changes, and potential challenges, developing proactive plans to address them and ensuring long-term client success and satisfaction.

Market and Industry Analysis

• Stay abreast of industry trends and market conditions, providing clients with relevant insights and recommendations to stay ahead of the competition.

About You:

The ideal candidate will have the following skills and attributes:

• Demonstrable experience developing and activating client growth plans in an agency environment is essential
• A believer in creativity and doing things differently
• Excellent communication and presentation skills
• Would suit someone looking to apply their big agency skills in a more dynamic environment
• Working from the office at latest 4 days per week

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

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