Account Director

Invictus Group; Greater London; Sur place; GBP 72 000 - 90 000; Plein temps

Avantages offerts par ce poste

Benefits package

Résumé du poste

Invictus Group is seeking an Account Director – Building Services in Central London to lead a major facilities management contract. The role demands strategic oversight of performance, service delivery and commercial outcomes, with responsibility for client satisfaction and governance across senior stakeholders.

The ideal candidate will bring a strong background in building services or facilities management, proven leadership of large teams, and a sharp focus on budgets, KPIs and continuous

Qualifications

• Senior contract/ account management experience.
• Strong commercial and financial awareness.
• Experience leading large engineering/FM teams.

Responsabilités

• Provide strategic and operational leadership across a major building services / facilities management contract.
• Take overall responsibility for contract performance, service delivery, KPIs, SLAs, compliance, and customer satisfaction.
• Lead and develop engineering and facilities management teams, ensuring high standards of operational performance.
• Build and maintain strong relationships with senior client stakeholders.
• Oversee budgets, P&L performance, commercial management, and contract profitability.
• Identify opportunities for contract growth, additional services, projects, and continuous improvement.
• Ensure effective management of planned and reactive maintenance, statutory compliance, and critical engineering systems.
• Lead performance reviews and present operational and commercial information to senior stakeholders.
• Manage subcontractors and supply-chain partners to ensure consistent service delivery.
• Drive a strong culture of health & safety, compliance, engineering excellence, and continuous improvement.

Connaissances

Building services

Engineering

Facilities management

Client relationships

Budget management

Leadership

Stakeholder management

Formation

Engineering or FM qualification

Description du poste

Account Director – Building Services

Find out if this opportunity is a good fit by reading all of the information that follows below.

Location: Central London

Salary: Up to £90,000 + package

We are currently seeking an experienced Account Director with a strong building services and engineering background to lead a key facilities management contract in Central London.

This is a senior client-facing position with responsibility for overall contract performance, operational delivery, commercial management, and client relationships.

Key Responsibilities

• Provide strategic and operational leadership across a major building services / facilities management contract.
• Take overall responsibility for contract performance, service delivery, KPIs, SLAs, compliance, and customer satisfaction.
• Lead and develop engineering and facilities management teams, ensuring high standards of operational performance.
• Build and maintain strong relationships with senior client stakeholders.
• Oversee budgets, P&L performance, commercial management, and contract profitability.
• Identify opportunities for contract growth, additional services, projects, and continuous improvement.
• Ensure effective management of planned and reactive maintenance, statutory compliance, and critical engineering systems.
• Lead performance reviews and present operational and commercial information to senior stakeholders.
• Manage subcontractors and supply-chain partners to ensure consistent service delivery.
• Drive a strong culture of health & safety, compliance, engineering excellence, and continuous improvement.

About You

• Strong background in building services, engineering, or facilities management.
• Previous experience in a senior contract, account, or operational management position.
• Proven experience managing client relationships and large engineering/FM teams.
• Strong commercial and financial awareness, including experience managing budgets and contract performance.
• Excellent communication, leadership, and stakeholder management skills.
• Relevant engineering or facilities management qualification is desirable.

Salary: Up to £90,000 + benefits/package

Location: Central London