Account Director

WNTD; Greater London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a highly motivated Account Director to enhance customer engagement and drive revenue growth across international clients. This role, based in the heart of London, requires fluency in French and offers the chance to work with C-level stakeholders in the data centre and IT sectors. You will be responsible for managing key accounts, identifying growth opportunities, and leading contract negotiations. Join this dynamic team to make a significant impact in a fast-paced environment, leveraging your expertise to foster long-term partnerships and deliver exceptional service.

Qualifications

• Proven track record in account management within data centre or IT industries.
• Strong commercial acumen and experience with multimillion-pound contracts.

Responsibilities

• Manage global enterprise customer relationships and drive revenue growth.
• Lead commercial negotiations and develop strategic account plans.

Skills

Account Management

Client Relationship Management

Negotiation Skills

Fluency in French

Commercial Acumen

Presentation Skills

Job description

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An industry-leading provider of enterprise-grade data centre services is seeking a highly motivated and experienced Account Director to drive customer engagement, revenue growth, and long-term strategic partnerships across a portfolio of international clients. This role requires fluency in French and will be based out of our central London offices in Victoria.

Key Responsibilities

• Client Management: Serve as the primary relationship owner for a portfolio of global enterprise customers, including French-speaking clients, delivering best-in-class service and account development.
• Revenue Growth: Drive organic growth across existing accounts by identifying cross-sell and up-sell opportunities for colocation, connectivity, and managed service solutions.
• New Business Development: Identify and win new business opportunities with enterprise and multinational corporations, working closely with the business development and marketing teams.
• Strategic Account Planning: Develop and execute account plans in line with customer needs, market trends, and internal growth targets.
• Contract Management: Lead commercial negotiations, renewals, and contract extensions, working alongside legal and commercial teams.
• Cross-functional Collaboration: Collaborate with operations, technical, and executive teams to ensure smooth service delivery and issue resolution.
• Reporting & Forecasting: Provide regular performance updates, revenue forecasts, and customer insights to senior leadership.

Required Experience & Skills

• Proven track record as an Account Director or Senior Account Manager in the data centre, telecommunications, IT infrastructure, or cloud services industries.
• Fluent in French and English (written and spoken).
• Strong commercial acumen with experience managing complex customer relationships and multimillion-pound contracts.
• Demonstrated success in both account growth and new logo acquisition.
• Excellent interpersonal, negotiation, and presentation skills.
• Comfortable working with C-level stakeholders across diverse industries.
• Knowledge of data centre operations, SLAs, and service delivery processes is a strong advantage.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  IT Services and IT Consulting

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