Account Director

JR United Kingdom; Farnham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading e-commerce agency seeks an Account Director to build and lead a team of account managers. This role involves strategic innovation, team development, and driving new business opportunities. Join a dynamic team and work with global brands while enjoying hybrid working and numerous perks.

Benefits

CIM Membership

Amazon Certifications

Learning & Development Budget

Loyalty Bonus

New Business Bonus

Performance Bonus

Flexible Working

Summer Hours

25 Days Holiday + Your Birthday Off

Discounted TOTUM Card & Perks

Qualifications

• Minimum 4-5 years experience in digital sector, especially Amazon.
• Proven experience managing a team and implementing processes.

Responsibilities

• Oversee a team of account managers and ensure high-quality client management.
• Meet KPIs focused on client retention and new business revenue.

Skills

Leadership

Client Relationship Management

Strategic Thinking

Communication

Numerical Understanding

Education

CIM Membership

Tools

Excel

Job description

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Unicorn Orange, a trailblazer in the e-commerce sector, boasts a record of consistent growth over the past four years. We are now seeking an Account Director to join our innovative and rapidly expanding team. This role offers a unique opportunity to build and lead your own team, significantly contributing to Unicorn Orange's ongoing success.

Job Description:

As Account Director, you will oversee a small team (4-6 members) of account managers who are the primary points of contact for our diverse client base. Your leadership will be instrumental in nurturing and developing your team, ensuring they excel in their roles and maintaining our exceptional service standards. You will strategically look at ways to innovate and grow the agency, focusing on process improvements to enhance team efficiency.

Growth will also be a key part of the role through new business opportunities, with KPIs set against delivering new business.

Key Responsibilities:

1. Develop and implement efficient processes to improve margins and operational effectiveness within your team.
2. Lead and mentor a team of account managers, providing support and guidance to ensure high-quality client management.
3. Meet and exceed KPIs focused on client retention, staff retention, and new business revenue.
4. Stay informed about industry trends, especially related to Amazon, and leverage these insights to generate innovative ideas.
5. Contribute to the company's vision and growth by bringing in fresh, innovative ideas.

Requirements:

1. Experience in the digital sector, including managing PPC campaigns with large ad spend.
2. Ideally, experience managing Amazon accounts and deploying strategies to drive growth, either in-house or at an agency.
3. Proven experience managing a team and implementing new processes for efficiency.
4. Excellent proficiency in Excel, with the ability to automate and simplify processes using advanced techniques.
5. Exceptional numerical understanding.
6. Minimum 4-5 years of experience working with Amazon Seller and Vendor Central or in the digital sector.
7. Proven track record in client relationship management and team leadership.
8. Strong communication and interpersonal skills.
9. Ability to think strategically and creatively in a fast-paced environment.
10. Demonstrated ability to drive business growth and operational efficiency.

Perks & Benefits – Designed for Ambitious Marketers

We’re not just another agency, and this isn’t just another job. At Unicorn Orange, you’ll work with some of the most exciting brands in the world, alongside a team that’s setting new standards in Amazon marketing and beyond. Here’s what we offer:

1. Be Part of Something Bigger: We’re a fast-growing agency, offering real responsibility and career shaping opportunities.
2. Work with Global Brands: Collaborate directly with decision-makers from well-known brands.

Invest in Your Development

1. CIM Membership: We cover your Chartered Institute of Marketing membership and training, aiming for you to become a Chartered Marketer in two years.
2. Amazon Certifications: Gain official Amazon Ads and Account Management certifications.
3. Learning & Development Budget: We invest in your professional growth.

Rewarding Performance

1. Loyalty Bonus: Recognizing long-term commitment with financial rewards.
2. New Business Bonus: Share in success when bringing in leads or winning new business.
3. Performance Bonus: Additional rewards based on results.

A Smarter Way to Work

1. Hybrid Working: In-office collaboration on Mon, Tue, Thu; remote work on Wed, Fri.
2. Flexible Working: Manage your time flexibly when needed.
3. Summer Hours: Finish at 3 pm on Fridays during summer.
4. 25 Days Holiday + Your Birthday Off: Ample time to recharge.

A Team That Works Together

1. Work with Experienced Professionals: Supportive, challenging team environment.
2. Bi-Weekly Lunch & Learn: Team learning sessions with industry insights.
3. Regular Team Socials: Celebrations and bonding activities.
4. Random Acts of Kindness: Surprise treats, breakfast, Bingo prizes, etc.
5. Discounted TOTUM Card & Perks: Savings on shopping, travel, and more.

At Unicorn Orange, we push boundaries, work with top brands, and reward talent. If you’re curious, driven, ambitious, and eager to make an impact, you’ll thrive here.

What Unicorn Orange Stands For

We uphold principles daily, whether discussing ideas or solving problems, encapsulated in our BE AWESOME Principle:

• B - Bottleneck: Don’t be the reason for delays; communicate promptly.
• A - Attention to Detail: Maintain high standards; double and triple-check your work.
• W - Willingness to Help: Support your team and share best practices.
• S - Simplify and Elevate: Innovate for scalability and simplicity.
• O - Ownership: Own your work fully, become a subject matter expert, and analyze metrics critically.