Account Development Representative - Initial 6 Month FTC

Charles River Laboratories, Inc.; Cambridge; Remote; GBP 25,000 - 35,000; Full time

Job summary

Charles River Laboratories is seeking an Account Development Representative for a 6-month fixed-term contract. This remote role focuses on driving Microbial Solutions sales across the UK, Ireland, and Nordics, requiring strong communication and organizational skills. Candidates should have a degree in marketing and some sales or customer service experience.

Qualifications

• Degree in marketing or equivalent required.
• Some experience in sales or customer service preferred.
• Willingness to undertake regular domestic and occasional international travel.

Responsibilities

• Drive sales within the designated region.
• Serve as the primary contact for customer inquiries and outbound prospecting.
• Engage with existing customers and generate new sales opportunities.

Skills

Communication

Customer Service

Organizational Skills

Education

Degree in marketing or equivalent

Job description

For nearly 75 years, Charles River employees have collaborated to assist in the discovery, development, and safe manufacture of new drug therapies. Joining our team means making a significant impact on global health and well-being. We value diverse backgrounds in life sciences, finance, IT, sales, and more, and we support your career growth in a passionate environment.

Job Summary

Are you a great communicator with customer service or account management experience? Do you possess good organizational skills? We are hiring a remote Account Development Representative on a 6-month fixed-term contract. This role focuses on driving Microbial Solutions sales across the UK, Ireland, and Nordics.

The position involves managing the sales process for specific products and accounts via phone and email, supporting a Regional Account Manager team, and collaborating with the Microbial Solutions Commercial team to meet and exceed sales quotas within your territory.

Essential Duties and Responsibilities

1. Drive sales within the designated region.
2. Serve as the primary contact for customer inquiries and outbound prospecting.
3. Engage with existing customers and generate new sales opportunities.
4. Lead projects such as reactivating dormant accounts, launching next-generation products, and managing end-of-life campaigns.
5. Establish new customer relationships and nurture existing ones.
6. Build and maintain positive relationships with customer end-users, management, and purchasing contacts.
7. Support territory opportunities and product lifecycle management.
8. Partner with regional Account Managers to achieve shared sales goals.
9. Collaborate with Marketing on product promotions and provide feedback on ROI.
10. Communicate customer issues to relevant departments for resolution.
11. Maintain and update CRM data related to sales opportunities and customer information.
12. Assist with pricing, prepare quotes, and support price renewal processes.
13. Manage client communications effectively.

Job Qualifications

• Degree in marketing or equivalent.
• Some experience in sales or customer service.
• Willingness to undertake regular domestic and occasional international travel.

About Microbial Solutions

Our Microbial Solutions group offers a unique portfolio of endotoxin testing, microbial detection, and identification products designed to meet industry needs. We help clients ensure product safety and quality with easy-to-use, robust testing solutions that comply with regulatory standards, support decision-making, and improve operational efficiency.

About Charles River

Charles River is a leading early-stage CRO, expanding from laboratory animal science to a broad range of discovery and safety assessment services, supporting clients from target identification through preclinical development. We provide products and services for clinical testing and manufacturing, enabling flexible, cost-effective drug development.

With over 20,000 employees across 110 facilities in more than 20 countries, we leverage global resources and multidisciplinary expertise to solve our clients’ challenges. Our client base includes pharmaceutical and biotech companies, government agencies, hospitals, and academic institutions worldwide.

Our mission is to improve lives through science. We are committed to diversity and inclusion, and our work has contributed to 80% of drugs approved by the FDA in the past five years.