Account Development Representative

RS UK & Ireland; Manchester; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Quarterly bonus

Private healthcare

Generous holiday

Job summary

RS Group is hiring an Internal Account Manager in Manchester, operating in a hybrid model. You will proactively reach out to a broad customer base, conduct virtual meetings, and nurture partnerships to grow revenue and retention. The role emphasizes customer-centricity and collaboration across departments.

You will develop revenue potential within districts, manage ongoing relationships, and contribute to achieving sales targets in a dynamic, diverse team environment.

Qualifications

• Experience driving sales growth with proactive outreach to customers.
• Ability to conduct effective virtual meetings and calls.
• Strong focus on customer-centric relationships and revenue retention.

Responsibilities

• Develop a portfolio of 100+ customers and identify sales opportunities.
• Proactively call out to customers and conduct virtual meetings.
• Build partnerships with external and corporate stakeholders to drive revenue.
• Collaborate with internal teams to create efficient customer journeys.
• Aim to grow existing revenue and achieve activity targets.

Skills

Business Development

Sales Experience

Outbound Calling

Virtual Meetings

Customer Relationship Management

Job description

Manchester City Centre

We are still growing and looking for individuals to join our team!!! As an Internal Account Manager (internally known as an Account Development Representative), you’ll take a proactive approach to developing sales across a portfolio of 100+ customers, you’ll be comfortable pro-actively calling out to customers and conducting virtual video meetings. With an inquisitive nature to identify and close sales opportunities, which will help you to maintain and grow existing revenue.

Internal Account Manager - Hybrid

In return, you’ll join a culture driven diverse team. In Internal Sales, we’re dedicated to your development and career progression! You’ll play to your strengths, learn new skills, and be supported to achieve your best for our customers.

What you will be doing

Within this role, you will execute an effortless experience for customers through virtual meetings, phone and email channels while creating and targeting revenue potential within your districts and regions. You will create and nurture professional working partnership with both external based stakeholders & corporate stakeholders and collaborate with other departments and create effective relationships with stakeholders to drive revenue, growth, and customer retention.

What do I need to be successful?

• Business Development/Sales experience in person or virtual
• Confident at talking to customers over the phone and in virtual meetings.
• Drive sales growth by making outbound calls to customers.
• Curious Nature when talking to customers.
• Motivated and driven to achieve sales and activity targets.
• Demonstrates the ability to prioritise workloads, multi-task and act on own initiative.
• Excellent relationship builder.
• Proven track record of being customer centric and driving an effortless experience.

What’s in it for you

At RS, as well as the usual employee benefits, you’d expect from a FTSE listed company, including quarterly bonus, private healthcare, and generous holiday, in the UK&I, we’ve just introduced several new Family Friendly Policies including:

• Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation.
• Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post-diagnostic support for autism spectrum, ADHD, and Tourette’s syndrome.
• Support for Women at different life stages from streamlined fertility support to diagnosis and monitoring of both endometriosis and menopause.
• Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery, and gender confirmation surgery

“It’s a very rewarding feeling introducing a customer to potential new ways of working, helping to optimise their business and support future success.

“The sheer number of solutions that RS offer allows for some awesome conversations and fun projects! I recently had the pleasure of visiting a chemical facility where we talked about PPE, procurement, site safety & energy management challenges. Once our customer understood our business a little further, we’re now talking about solutions across all those areas. Improving their business & strengthening our position as a trusted partner

“If you want to build a solid foundation or accelerate a career, not necessarily just in sales, RS Internal Sales offers a huge support structure for development. The daily collaboration with other functions & exposure to different sectors, along with the options for personal growth such as apprenticeships made it stand out for me!”

We are RS Group

At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, turning customer challenges into achievements.

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

Together, we have one purpose: To make amazing happen for a better world – and have fun doing it. It won’t always be easy, but we’ll make every day better. It’s in the DNA of our people to do the right thing and deliver brilliant results. We’ll invest in your development and wellbeing – because building a more diverse and inclusive culture, be ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.

Join over 7,000 colleagues worldwide. Together, we can make great things happen. Aim for amazing and beyond.