Account Development Manager

Gama Healthcare; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare solutions provider is seeking an Account Development Manager in South East England. You will focus on providing exceptional customer service and achieving sales targets for consumables. The role requires experience in key account management, relationship building, and sales training, particularly within the NHS. Competitive salary and benefits are offered, including a company car and various health benefits.

Benefits

Competitive salary

Annual sales performance related bonus

Pension scheme

26 days holiday plus bank holidays

Opportunity to buy/sell annual leave

Discounted gym memberships

Private Medical Insurance

Health Cashback plan

Qualifications

• Key account management experience within the medical device / healthcare sector.
• Ability to build strong relationships and network with customers.
• Sales training is required.
• Experience with NHS is advantageous.
• Must have CRM experience.
• A current driving license is necessary.

Responsibilities

• Own the territory, supporting customer needs and building relationships.
• Collaborate to develop account plans with various teams.
• Identify cross-selling opportunities with the regional team.
• Develop SOPs and case studies for infection prevention.
• Support product trials and provide high-quality training.
• Review regional plans for improvements.
• Act as a champion for customer insights.
• Maintain customer interaction records in the CRM.
• Represent the company at NHS Trust level and conferences.

Skills

Key account management experience within the medical device / healthcare sector

Ability to build strong relationships and network with customers

Sales training

Experience working with the NHS

CRM experience

Current driving licence

Negotiation skills

Business development skills

Business planning

Tools

Salesforce

Job description

Overview

Account Development Manager - Consumables. £competitive + Bonus + Company Car + Benefits
Territory: South East England

Founded in 2004 by two Doctors, Guy Braverman and Allen Hanouka, GAMA Healthcare helps prevent infections and saves lives through providing innovative solutions and exceptional aftersales support to customers. Our flagship disinfectant wipes and hand gels, Clinell, are a no. 1 brand in the NHS. Our Acute Sales team are dedicated to providing best-in-class service to the NHS. We\'re currently looking for an Account Development Manager whose primary focus is deliver quality customer service and achieve sales targets within region for our consumable\'s product categories. Reporting to the Regional Business Manager, this role will take an active role in creating account business plans, stakeholder mapping, account segmentation and more. If you\'re a commercially astute sales manager looking to join a fast-paced, passionate organisation, apply now!

Responsibilities

• Take ownership of the territory, supporting current customer needs, as well as scoping and building relationships with new customers, driving sales growth
• Collaborate with colleagues across Marketing, Clinical, Demand Planning, Customer Service and more to develop considered account plans
• Work closely with the regional team to refer cross-selling opportunities
• Develop SOPs (standard operating procedures) and case studies to implement infection prevention protocols
• In collaboration with clinical colleagues, support product trials and provide high-quality training/demonstrations
• Regularly review progress against regional plans to identify opportunities for improvement and course-correction
• Act as a champion for the voice of the customers, and provide insight into innovation opportunities
• Maintain up-to-date records of planned and completed customer interactions in our CRM (Salesforce)
• Represent GAMA Healthcare to customers at NHS Trust level, local study days and national conferences (this may include the very occasional weekend)
• Live GAMA\'s values: be passionate; win together; care; be curious and innovative; have fun!

Qualifications

• Key account management experience within the medical device / healthcare sector
• Ability to build strong relationships and network with customers
• Sales training
• Experience working with the NHS
• CRM experience and ability to see the value in the system
• Current driving licence
• Experience of dealing with and managing procurement
• Negotiation skills
• Business development skills
• Business planning – ability to analyse data to make strategic plans

Benefits

• Competitive salary, annual sales performance related bonus, and pension scheme
• Commitment to your personal and professional development
• 26 days holiday plus bank holidays
• Opportunity to buy/sell annual leave
• A choice of different gyms at a discounted rate
• Private Medical Insurance cover for you
• Health Cashback plan for vouchers toward opticians, physio, dental, etc

Note: This role is subject to a Standard DBS. As you\'ll be going into NHS Trusts, you are also required to obtain an annual MIA membership provided by GAMA. For this, you\'ll need to provide evidence of vaccination for: Seasonal flu, TB, Tetanus, Polio, MMR, and Hep B.