Account Coordinator

Baltic Recruitment Services Ltd; Birmingham; On-site; GBP 26,000 - 38,000; Full time

Job summary

Baltic Recruitment Services Ltd is seeking an experienced Recruitment Account Coordinator to join our Temporary Division in the Birmingham area. The role involves managing and growing relationships with a key client, delivering a high standard of recruitment and service experience, and regular travel to client sites across the UK.

Based in Birmingham, you will conduct telephone screenings and interviews, coordinate site visits and inductions, and ensure compliance with checks while maintaining

Qualifications

• Experience working within a recruitment environment.
• Full UK driving licence and access to your own vehicle.
• Organised and process driven.
• Strong customer service background with a genuine desire to succeed in recruitment.
• Proven job stability with the ability to demonstrate longevity in previous roles.
• Comfortable working in a fast-paced, target-driven environment.
• Highly motivated, tenacious, and hardworking.
• Naturally customer-focused with strong communication skills.

Responsibilities

• Build and maintain strong working relationships with key client stakeholders
• Deliver a high standard of candidate care throughout the recruitment journey
• Conduct telephone screenings and face-to-face interviews to ensure high-quality candidate selection
• Coordinate candidate site visits, inductions, and training
• Complete recruitment administration and ensure full compliance with relevant checks
• Maintain accurate and up-to-date records on the company database
• Provide consistently high levels of customer service to clients and candidates

Skills

Recruitment experience

Client relationship management

Candidate care

Communication skills

Job description

Recruitment Account Coordinator - Temporary Division

Location: Birmingham (UK-wide travel required)

Hours: 38.75 hours per week (must be flexible)

Salary: Negotiable

Baltic Recruitment is a leading North East based recruitment and staffing provider, partnering with both SME and Blue-Chip clients across multiple sectors. Due to continued business growth, we are seeking an experienced Recruitment Account Coordinator to join our Temporary Division.

This is a permanent opportunity offering the chance to work with an established team and high-profile national clients.

About the Role

Based in the Birmingham area, this role will involve regular travel to client sites across the UK. The successful candidate will manage and grow relationships with a key client, while delivering an exceptional recruitment and service experience.

Key Responsibilities

• Build and maintain strong working relationships with key client stakeholders
• Deliver a high standard of candidate care throughout the recruitment journey
• Conduct telephone screenings and face-to-face interviews to ensure high-quality candidate selection
• Coordinate candidate site visits, inductions, and training
• Complete recruitment administration and ensure full compliance with relevant checks
• Maintain accurate and up-to-date records on the company database
• Provide consistently high levels of customer service to clients and candidates

About You

• Previous experience working within a recruitment environment
• Full UK driving licence and access to your own vehicle (essential)
• Organised and process driven
• Strong customer service background with a genuine desire to succeed in recruitment
• Proven job stability with the ability to demonstrate longevity in previous roles
• Comfortable working in a fast-paced, target-driven environment
• Highly motivated, tenacious, and hardworking
• Naturally, customer-focused with strong communication skills

This role offers an excellent opportunity to develop your career within a growing recruitment business, working alongside a supportive team and well-established national clients