Account Co-ordinator

Gi Group; Southampton; On-site; GBP 15,000 - 22,000; Full time

Job summary

Gi Group is seeking an Account Co-ordinator in Southampton to provide high-quality candidate coordination, compliance, and administration for our client.

You will manage day-to-day activity, handle calls, shortlist applications, arrange interviews, and ensure Right to Work checks are completed, maintaining excellent service levels.

This temporary, full-time on-site role offers a hands-on environment with varied stakeholder interaction and opportunities to grow in recruitment operations.

Qualifications

• Strong team-working and initiative.
• Excellent time management and scheduling.
• Clear written and spoken communication.
• Detail oriented with strong admin skills.
• Proficient in Microsoft Office.

Responsibilities

• Support the Account Manager with day-to-day activity.
• Handle incoming calls and candidate queries.
• Complete CV searches and shortlist applications.
• Coordinate interviews and online testing.
• Conduct pre-interviews to assess suitability.
• Maintain accurate candidate records per Gi Group procedures.

Skills

Teamwork

Time management

Under pressure

Attention to detail

Communication

Problem solving

Organisation

MS Office

Job description

Account Co-ordinator – Gi Group

Salary: £13.50 p/h

Contract: Temporary

Hours: Full-time, Monday to Friday

Location: On-site, Southampton

This role is focused on candidate coordination, compliance, administration, and maintaining a high standard of service for both client stakeholders and temporary workers.

Key responsibilities

• Support the Account Manager with day-to-day account activity
• Handle incoming calls and candidate queries
• Complete CV searches and shortlist applications
• Keep candidates updated throughout the process
• Arrange interviews and coordinate online testing
• Conduct pre-interviews to assess suitability
• Complete Right to Work (RTW) checks for all candidates
• Attend onsite registrations at client location when required
• Build relationships with stakeholders and temporary staff
• Maintain a high level of customer service and resolve issues promptly
• Maintain accurate applicant records in line with Gi Group procedures

Skills and experience

• Strong team-working skills and ability to use own initiative
• Excellent time management, planning, and scheduling
• Confident working under pressure with tight deadlines
• High attention to detail and strong administration capability
• Clear communication skills (written and spoken)
• Problem-solving mindset and ability to resolve issues quickly
• Highly organised, flexible, and dependable
• Proficient in Microsoft Office (Word, Excel, Outlook)

Additional information

We are an equal opportunities employer and welcome applications from candidates of all backgrounds.

Applicants must have the right to work in the UK.

If you’re organised, proactive, and enjoy coordinating people and processes in a fast-paced environment, we’d love to hear from you.