Account Advisor

TieTalent; Milton Keynes; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated Account Executive to join their dynamic team. This role offers a unique opportunity to develop deep knowledge of leading technology vendors and provide consultative support to clients. You will build exceptional relationships, manage customer orders, and advise on product offerings. With a focus on professional growth, you will receive full training and access to a comprehensive technology learning catalogue. If you are eager to make a meaningful impact in the tech industry, this position is perfect for you.

Benefits

Competitive Base Salary

Commissions

Market-leading Incentives

Career Development Pathways

Comprehensive Technology Learning Catalogue

Qualifications

• 1-3 years in sales or customer service roles with a proven track record.
• Drive to understand technology and improve systems and processes.

Responsibilities

• Developing business relationships and becoming a trusted advisor.
• Supporting customers from order initiation to delivery.
• Managing deal progress and collaborating with finance.

Skills

Sales Experience

Customer Service

Communication Skills

PC Skills

CRM Experience

Tools

Microsoft Office

Job description

In this role, you’ll become an expert in the offerings of some of the world’s leading technology vendors—the companies behind the tools, software, and platforms that power modern businesses. You’ll use that knowledge to support both our customers and internal teams, acting as a trusted advisor and helping clients identify the right technology to support their work.

This position is ideal for someone with 1–3 years of experience in sales or customer service who is curious, commercially minded, and eager to develop deep knowledge of the tech industry. You’ll have the opportunity to grow your skills in solution selling, relationship building, and consultative support—while making a meaningful impact for the businesses we serve.

Your role as an Account Executive will involve:

1. Developing exceptional business relationships within your customer base
2. Becoming a Trusted Advisor for both internal and external customers
3. Understanding your customer’s business model, structure, goals, and objectives
4. Supporting customers in managing their orders from initiation to delivery, including updates on significant changes
5. Providing information on product and service offerings from vendors
6. Advising on product availability, discontinuation, and special offers
7. Ensuring customer accounts are up-to-date with payments or credit, collaborating with finance as needed
8. Managing, developing, and monitoring deal progress accurately
9. Participating in sales focus days at Ingram Micro as required

To succeed in this role, you should have:

• Previous experience in sales, account management, or administrative roles with a proven track record of success
• Effective communication skills over the phone, email, and face-to-face interactions
• Drive and motivation to understand your subject matter and keep up with new technology releases in a dynamic environment
• Proficiency in PC skills, including Microsoft Office (Outlook, Word, Excel); CRM experience is a plus
• A desire and ability to understand and improve systems, programs, and processes

About Ingram Micro

Ingram Micro is a leading technology company in the global IT ecosystem. With the capacity to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, connecting technology manufacturers and cloud providers with business-to-business technology experts. Through our AI-powered digital platform, Ingram Micro Xvantage, we offer an industry-first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, lifecycle management, and technical pre- and post-sales support.

Join our team! We value great people with a strong customer focus. Our team is as much about our people as it is about our customers and partners. We seek individuals with a strong desire to succeed. We offer a competitive base salary, commissions, market-leading incentives, and clear career development pathways. Full training on our products and access to a comprehensive technology learning catalogue will be provided. If this opportunity excites you, please apply by sending your most recent CV.

Nice-to-have skills

• Customer Service experience

Location: Milton Keynes, England