Consultant Account Manager UK Commercial · London ·

Visiba Care; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a proactive Account Manager to enhance customer operations in the UK healthcare sector. This role focuses on delivering strategic growth and managing key performance indicators for client success. You will lead mobilisations, report on data-driven KPIs, and strengthen client relationships. With a hybrid working model based in Hammersmith, this position offers the chance to collaborate closely with your team while driving impactful change in the healthcare market. If you have a passion for project management and a keen understanding of the healthcare landscape, this opportunity is perfect for you.

Qualifications

• Minimum 2+ years project management experience in healthcare.
• Fluency in English in speech and writing.

Responsibilities

• Lead mobilisations and ensure operational excellence.
• Drive customer growth and manage key performance indicators.

Skills

Organisational skills

Presentation skills

Customer management skills

Project management

Understanding of UK healthcare market

Fluency in English

Education

Project management experience in healthcare

Job description

We are now looking for a contractor to oversee our customer operations in the UK. As our Account Manager, you will ensure operational excellence, drive efficiency and support the company's strategic objectives.

What can you expect?
You will be a key driver of delivering the strategy for customer growth, account management & customer Key Performance Indicator (KPI) success. You will work to enhance customer experiences and strengthen client relationships. Your responsibilities will include:

• Deliver and lead mobilisations
• Responsibility for internal and external data-led KPI reporting
• Responsibility for customer KPI success through strategic activity delivered in partnership with the Director of UK
• Execute account plans and strategy for all accounts

This role is based at our office in Hammersmith, London with a hybrid working arrangement. We expect to see you at the office twice a week, as we believe that we achieve greater things together.

Required Experience/Qualifications

• Minimum 2+ years project management experience in healthcare

Required Skills/Interests

• Excellent and proven organisational skills
• Presentation and customer management skills
• Ability to execute proactively and lead projects from conception to completion
• Good understanding of the UK healthcare market
• Ability to define goals, prioritise your work and motivate yourself and others to achieve common goals
• Fluency in English in speech and writing

Preferred Experience

• Experience in HealthTech
• Experience working with SaaS

Selection takes place continuously, so do not hesitate to send in your application in English as soon as possible. If you have any questions you are more than welcome to contact: Sandra, Head of People & Culture at [e-mail]