Accommodation Data & Admin Coordinator

Essential Employment; Maidstone; On-site; GBP 17,000 - 24,000; Full time

Job summary

Essential Employment is seeking an Assistant Accommodation Officer in Maidstone to provide admin and data support to the Accommodation Team. You will handle photocopying, scanning, filing, data entry, and reports using Excel, ensuring accuracy and timeliness.

The role involves recording information in Housing Management CRM, supporting rent and service charge recovery, managing the Accommodation Inbox and calendar, assisting residents with repairs, and helping with training and meetings.

Responsibilities

• To provide effective support to the accommodation service within the Accommodation Team, including photocopying, scanning, filing, general data input, use of excel spreadsheets, production of reports.
• To accurately record information on the Housing Management (CRM), Huume and other systems
• To support the asset and finance officers in obtaining and providing information, data and reports
• To manage the Accommodation Inbox and calendar.
• To prepare sign up paperwork promptly and accurately and record these on the system once complete
• Support residents and officers to raise any repair issues.
• To support officers to achieve a good level of rent and service charge recovery.
• To track and reconcile the void properties and produce daily updates to other service users
• Utilise IT systems to update and record information required according to guidance and established procedures. Ensure customer and management information is accurate and up to date at all times.
• Manage electronic filing systems.
• Support the Accommodation Lead to organize training sessions, team meeting agendas etc.
• As a customer focused role, be able to communicate with our customers at the agreed level
• To undertake any training and development as required.

Job description

Essential Employment is seeking an Assistant Accommodation Officer in Maidstone to provide admin and data support to the Accommodation Team. You will handle photocopying, scanning, filing, data entry, and reports using Excel, ensuring accuracy and timeliness.

The role involves recording information in Housing Management CRM, supporting rent and service charge recovery, managing the Accommodation Inbox and calendar, assisting residents with repairs, and helping with training and meetings.