Assistant Accommodation Officer

Essential Employment; Boxley, Greater London; Sur place; GBP 18 000 - 23 000; Plein temps

Résumé du poste

Essential Employment seeks an Assistant Accommodation Officer in Maidstone to provide administrative support to the accommodation service. You will handle data input, reports, mail, photocopying, scanning, and calendar management on a day-by-day basis.

Responsibilities include updating the Housing Management CRM and other systems, supporting rent and service charge processes, tracking void properties, and coordinating training sessions. This is a full-time role on a temporary contract.

Responsabilités

• Provide administrative support including data input and records.
• Record information on CRM and other systems.
• Support rent and service charge recovery efforts.
• Manage the Accommodation Inbox and calendar.

Description du poste

Assistant Accommodation Officer needed in Maidstone, £111 per dayPAYE - Reference: OR118995

• To provide effective support to the accommodation service within the Accommodation Team, including photocopying, scanning, filing, general data input, use of excel spreadsheets, production of reports, etc. forwarding/returning mail.
• To accurately record information on the Housing Management (CRM), Huume and other systems
• To support the asset and finance officers in obtaining and providing information, data and reports
• To manage the Accommodation Inbox and calendar.
• To prepare sign up paperwork promptly and accurately and record these on the system once complete
• Support residents and officers to raise any repair issues.
• To support officers to achieve a good level of rent and service charge recovery.
• To track and reconcile the void properties and produce daily updates to other service users
• Utilise IT systems to update and record information required according to guidance and established procedures. Ensure customer and management information is accurate and up to date at all times.
• Manage electronic filing systems.
• Support the Accommodation Lead to organize training sessions, team meeting agendas etc.
• As a customer focused role, be able to communicate with our customers at the agreed level
• To undertake any training and development as required.

This is a full time role on a temporary contract basis.

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared.