OR118995 – Assistant Accommodation Officer – Housing

Carrington Blake Recruitment; Maidstone; On-site; GBP 29,000 - 33,000; Full time

Job summary

Carrington Blake Recruitment seeks an administrator to support the Accommodation Team in Maidstone. This 37-hour per week role offers PAYE pay at £111 per day and involves maintaining housing records, tenancy sign-ups, void property monitoring and rent recovery alongside resident enquiries.

The successful candidate will update housing systems, CRM databases and Excel spreadsheets, prepare tenancy paperwork and manage emails, while delivering excellent customer service and handling confidential

Qualifications

• Strong IT skills, particularly Microsoft Excel and Outlook.
• Previous administrative or housing support experience.
• Good communication, organisation and attention to detail.

Responsibilities

• Maintain accurate housing and property records.
• Support tenancy sign-ups and void property monitoring.
• Assist with rent and service charge recovery.
• Manage inboxes, calendars and electronic filing.
• Provide excellent customer service and handle confidential information appropriately.

Skills

Administrative experience

Communication

Organisation

Tools

Excel

Outlook

Job description

Work Pattern: 37 hours per week

PAYE Pay Rate: £111.00 per day

Main Purpose of the Role

To provide administrative support to the Accommodation Team, maintaining accurate housing records, supporting tenancy sign-ups, monitoring void properties and assisting with rent recovery and resident enquiries.

Typical Day Overview

• Updating housing systems, CRM databases and Excel spreadsheets.
• Preparing tenancy paperwork and managing emails.
• Tracking void properties and producing daily reports.
• Logging repairs and supporting resident enquiries.
• Assisting with rent recovery, filing and general administration.

Key Responsibilities / Requirements

• Maintain accurate housing and property records.
• Support tenancy sign-ups and void property monitoring.
• Assist with rent and service charge recovery.
• Manage inboxes, calendars and electronic filing.
• Provide excellent customer service and handle confidential information appropriately.

Essential Qualifications

• Strong IT skills, particularly Microsoft Excel and Outlook.
• Previous administrative or housing support experience.
• Good communication, organisation and attention to detail.