Accessibility & Admin Support Worker

South West London and St Georges Mental Health Trust; Carshalton; Hybrid; GBP 38,000 - 47,000; Full time

Job summary

South West London and St George's Mental Health NHS Trust is seeking a dedicated Communication Support Worker to provide sighted support to a visually impaired staff member. The role spans home-based and community-based settings with travel between Mitcham and Balham sites to enable full participation in work tasks.

Responsibilities include assisting with technology, taking notes, data entry, and creating accessible formats, while maintaining strict confidentiality and supporting the staff

Qualifications

• Assisting with accessing technology used by the staff member to enable delivery of their role.
• Administrative tasks such as note taking and data entry on Health Records systems.
• Reading information aloud to the staff member as required.
• Transcribing information into accessible formats and assisting with finding files and references.
• Completing Access to Work paperwork and coordinating with the finance team within set time limits.
• Attending training and meetings, taking notes, and transcribing them into the appropriate format.

Responsibilities

• Provide sighted support to a visually impaired staff member on a one-to-one basis.
• Support working from home and office base to enable full job performance.
• Travel between sites across South West London as required.
• Support mobility and orientation around the workplace, especially when working remotely.
• Assist with reviewing and entering data on Electronic Health Records and other systems.
• Support attendance at training and meetings with note-taking and transcription.

Job description

South West London and St George's Mental Health NHS Trust is seeking a dedicated Communication Support Worker to provide sighted support to a visually impaired staff member. The role spans home-based and community-based settings with travel between Mitcham and Balham sites to enable full participation in work tasks.

Responsibilities include assisting with technology, taking notes, data entry, and creating accessible formats, while maintaining strict confidentiality and supporting the staff