Access Control & Vetting Administrator (Part Time)

Dalkia UK; Gloucester; Vor Ort; GBP 11.000 - 13.000; Teilzeit

Benefits dieser Stelle

25 days holiday increasing with length

Life Assurance

Pension scheme

Private medical insurance (after 1 yr)

Employee recognition programmes

Employee Referral bonus

Volunteering day

Flexible Benefits Scheme

Company sick pay

Wellbeing programmes

Employee Assistance Programme

Induction and training

Smartphone and Tablet / laptop

Uniform and PPE

Zusammenfassung

Dalkia UK, part of EDF, is seeking a part-time Access Control and Vetting Administrator in Gloucester Business Park. You will support the EDF security team by managing access control systems, issuing staff IDs, and maintaining accurate records for audits.

The role runs 08:00–12:00 Monday to Friday with cover during holidays and sickness as needed. We value organized, customer-focused individuals who can work in a fast-paced environment, handle confidential data, and collaborate with colleagues

Qualifikationen

• Experience in a team environment and ability to work independently.
• Highly organised and able to follow processes and procedures.
• Excellent customer service with telephone, IT and in-person interactions.
• Able to work in a fast-paced environment and meet KPIs.
• Discretion with confidential information and high integrity.

Aufgaben

• Operate and maintain Automated Access Control and Visitor Management systems.
• Process and issue staff, temporary, and ID cards.
• Update access permissions per approved requests.
• Maintain accurate records for audits and compliance checks.
• Produce daily reports on building occupancies.

Kenntnisse

Customer service

Organisational skills

Teamwork

IT systems experience

Attention to detail

Confidentiality

Interpersonal skills

Telephone manner

Resilience

Tools

Visitor Management System

Automated Access Control System

Jobbeschreibung

Dalkia have an opportunity for a part-time Access Control and Vetting Administrator to join our Facilities Management team at our prestigious EDF office in Gloucester Business Park.

About Dalkia UK

At Dalkia, we're driven by a shared purpose: tackling climate change and building a better, more sustainable future. We bring together talented people who share knowledge, challenge each other and grow together.

Backed by EDF, Britain's biggest generator of low carbon electricity, we're a people-first culture. With 5,000+ employees and £600m+ turnover, we combine the strength of a major group with a great culture, innovative mindset and inclusive values making Dalkia a great place to work and grow your career.

Permanent, P/T

Hours: 20 hours per week, Monday – Friday, 8am – 12pm + holiday and sickness cover

Location: Gloucester Business Park

Core Purpose

Support our customer EDF, in the management of access control to the corporate estate. To ensure staff and visitors are granted appropriate access in line with security vetting requirements and induction completion. To ensure compliance with EDF's security policies and provide administrative support to EDF Company Security Management Team. Support to several security applications including the Visitor Management System and Automated Access Control Systems.

The Role

This is a newly created part-time role (normal hours 08:00 – 12:00 per working weekday*) working alongside our customer in their Access Control & Vetting Team in Gloucester. Day to day activities will be driven by our client and interactions will be primarily with EDF colleagues, contractors, visitors.

Duties will include:

• To operate and maintain the Automated Access Control System and the Visitor Management System.
• Process and issue staff access cards, temporary cards and ID cards.
• Update access permissions in line with authorised requests.
• Maintain accurate records for audits and compliance checks.
• Produce daily reports on building occupancies.
• Our Part Time Access control and Vetting Team member's core hours will be from 08:00 – 12:00hrs daily however additional hours, outside of core hours, may be required to cover periods of increased workloads or to meet defined deadlines. The post holder will also be required to cover any team holidays or sickness as required. Maximum notice of these additional requirements will always be communicated ASAP however a degree of flexibility will be required within this role also

Essential Requirements

• Experience of successfully working within a team environment but comfortable working on their own at times
• A highly organised individual who is comfortable following processes and procedures
• Excellent Customer Service skills with experience of using telephone and IT systems, and in person, in resolving queries
• Ability to work in a fast-paced environment and to ensure adherence to KPIs
• Dealing with customers, colleagues and service partners at various levels
• Always puts the customer first and is comfortable making suggestions to improve service
• Resilience within an often fast paced environment and able to prioritise workload
• Customer-service oriented with a problem-solving attitude
• Used IT as part of previous roles
• Good interpersonal skills and telephone manner
• Has a high degree of personal integrity
• Attention to detail and accuracy is a must.
• Ability to handle confidential information with discretion.
• Good in person skills required.

Benefits

• 25 days holiday increasing with length of service, plus Bank Holidays + birthday off, + option to purchase additional 5 days
• Life Assurance
• Pension scheme
• Private medical insurance (after 1 year service)
• Employee recognition programmes which reward exceptional achievements
• Employee Referral bonus with generous bonuses for ‘referring a friend'
• The opportunity to use one working day per year volunteering to help the local community
• Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
• Company sick pay
• Access to wellbeing programmes
• Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters
• Full induction and training
• Smartphone and Tablet / laptop (where applicable for role)
• Uniform and PPE (where applicable for role)
• Access to our extensive career portal with career planner tool and online learning

Our Values

People First – It starts with health, safety and wellbeing

Better Together – A collaborative team

Trusted Partners – Dedicated to our clients' success

Taking Responsibility – Making a positive difference

Equity, Diversity & Inclusion

We're committed to an inclusive and fair recruitment process. If you need any adjustments please let us know, in confidence, our team is here to support you