Part-Time Access Control & Vetting Administrator

Dalkia; Gloucester; Remote; GBP 9,000 - 12,000; Part time

Benefits offered by this job

Holiday allowance

Life Assurance

Pension scheme

Private medical insurance

Recognition programmes

Referral bonus

Volunteer day

Flexible benefits

Wellbeing programme

Job summary

Dalkia is seeking a part-time Access Control and Vetting Administrator to join our Facilities Management team at Gloucester Business Park. The role supports EDF Vetting activities, manages BPSS processes and coordinates security clearances for staff and contractors.

The role involves day-to-day liaison with EDF colleagues and contractors, with a focus on accuracy, process adherence and customer-focused service delivery. 20 hours per week, Mon-Fri, 8am-12pm.

Qualifications

• Experience of working well in a team yet able to work independently when needed.
• Highly organised and comfortable following defined processes and procedures.
• Excellent customer service skills using telephone, IT systems and face-to-face interactions.
• Ability to work in a fast-paced environment and meet KPIs.
• Deal with customers, colleagues and service partners at various levels.
• Put the customer first and suggest improvements to service.

Responsibilities

• Support the EDF Vetting Officer in the BPSS Vetting Process and Vetting activities.
• Enforce secure Vetting lifecycle in line with ONR requirements.
• Deliver security clearance administration and verify all clearances.
• Provide in-house training on Vetting systems for new staff.
• Monitor clearance expiries and requests; uphold Security Policy knowledge.
• Verify clearances for employees, contractors and associates; maintain stakeholder relations.

Skills

Customer service

Interpersonal skills

Organised

Attention to detail

Problem solving

IT systems

Telephone manner

Tools

Microsoft Office

Vetting software

Job description

Dalkia is seeking a part-time Access Control and Vetting Administrator to join our Facilities Management team at Gloucester Business Park. The role supports EDF Vetting activities, manages BPSS processes and coordinates security clearances for staff and contractors.

The role involves day-to-day liaison with EDF colleagues and contractors, with a focus on accuracy, process adherence and customer-focused service delivery. 20 hours per week, Mon-Fri, 8am-12pm.