Access Control Systems Engineer – Field Service

ATALIAN SERVEST; Essex; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Discounts

Professional Growth

Flexible Pay

Job summary

OCS UK & Ireland is seeking a Security Systems Engineer to maintain and enhance relationships with clients across Public, Private, Construction, Retail and Sports venues. Primary focus on Intruder Alarm, CCTV and Access Control systems with some work on Panic/Avray Alarms, Nurse call, EVCS, and remedial tasks.

The role requires regular site visits, a customer-centric approach, and collaboration with team members.

Qualifications

• A minimum of three - five years' experience in a similar role.
• Qualifications / Experience with Enterprise solutions including Dahlmeier, Lenel, Synectic's, Salto, Gallagher preferred, though not essential.
• Candidates demonstrating a strong aptitude for learning will be considered for investment in training.

Responsibilities

• Managing all relevant documentation
• Ensuring customer expectations are consistently met
• Managing workload effectively
• Quality Management
• Achieving company KPIs for attendance in line with client SLAs
• Collaboration and teamwork
• Problem-solving
• Delivering exceptional customer service
• Maintaining a professional appearance and demeanour at all times, in line with client and company expectations, to foster the Company's positive image
• Leading by example by adhering to all company rules and regulations, complying with site regulations, and safeguarding Company assets
• Ensuring timely completion of all required Company documentation, including Time Sheets, Expense Claims, and Site Reports, in accordance with established guidelines
• Observing and following company health and safety protocols to contribute to a safe working environment

Tools

CSCS Card

ECS Card

IPAF

PASMA

First Aid

SSSTS

Manufacturer Training

Job description

OCS UK & Ireland is seeking a Security Systems Engineer to maintain and enhance relationships with clients across Public, Private, Construction, Retail and Sports venues. Primary focus on Intruder Alarm, CCTV and Access Control systems with some work on Panic/Avray Alarms, Nurse call, EVCS, and remedial tasks.

The role requires regular site visits, a customer-centric approach, and collaboration with team members.