Security Systems Engineer: Install & Service Expert

ATALIAN SERVEST; Greater London; On-site; GBP 38,000 - 52,000; Full time

Job summary

OCS UK & Ireland is seeking a Security Systems Engineer to maintain and enhance client relationships across public, private, construction, retail and sports venues. The role focuses on Intruder Alarm, CCTV and Access Control maintenance, with some Panic/Affray, Nurse Call and EVCS works.

You will regularly visit sites, work with customers and trades, and report to the Local Service Manager. A minimum of three to five years in a similar role is expected, with experience in enterprise solutions

Qualifications

• 3–5 years' experience in a similar role.
• Experience with enterprise security solutions preferred but not essential.
• Willingness to learn and training on new technologies.

Responsibilities

• Managing all relevant documentation
• Ensuring customer expectations are consistently met
• Managing workload effectively
• Quality Management
• Achieving company KPIs for attendance in line with client SLAs
• Collaboration and teamwork
• Problem-solving
• Delivering exceptional customer service
• Maintaining a professional appearance and demeanour at all times, in line with client and company expectations, to foster the Company's positive image
• Leading by example by adhering to all company rules and regulations, complying with site regulations, and safeguarding Company assets
• Ensuring timely completion of all required Company documentation, including Time Sheets, Expense Claims, and Site Reports, in accordance with established guidelines
• Observing and following company health and safety protocols to contribute to a safe working environment

Skills

CSCS Card

ECS Card

IPAF

PASMA

First Aid

SSSTS

Manufacturer Training

Job description

OCS UK & Ireland is seeking a Security Systems Engineer to maintain and enhance client relationships across public, private, construction, retail and sports venues. The role focuses on Intruder Alarm, CCTV and Access Control maintenance, with some Panic/Affray, Nurse Call and EVCS works.

You will regularly visit sites, work with customers and trades, and report to the Local Service Manager. A minimum of three to five years in a similar role is expected, with experience in enterprise solutions