Access Control Coordinator

Surrey Police Service; Littleton; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

LGPS pension

Generous annual leave

On-site gyms

Parental leave

Wellbeing support

Job summary

Surrey Police is seeking a highly organised Access Control Coordinator for a 9-month fixed term/secondment to cover maternity. Office-based at Surrey Police Headquarters, hours 08:00–16:00, Monday to Friday.

You will manage physical and digital access control, maintain records, and ensure compliance with security policies and data protection legislation. You will grant and revoke access, coordinate ID card production, perform audits, and act as the main point of contact with HR, IT, Estates &

Qualifications

• Proven administrative experience with strong organisational and time management skills.
• Excellent communication and stakeholder engagement across multiple channels.
• High attention to detail with experience maintaining confidential records.
• Ability to audit records, interpret system reports, and exercise sound judgement in access decisions.
• IT proficiency, including Microsoft Office.

Responsibilities

• Manage physical and digital access control systems, ensuring accurate record-keeping and timely processing of requests in line with service level agreements.
• Grant, amend, and revoke access permissions in accordance with role requirements, security policies, and clearance levels.
• Coordinate the production, distribution, and deactivation of ID and access cards, maintaining up-to-date records and photo databases.
• Verify vetting and security clearances and conduct regular audits of access permissions and system records.
• Investigate and report access-related incidents or anomalies, ensuring compliance with data protection and regulatory requirements.
• Act as the main point of contact for access control queries, working closely with HR, IT, Estates & Facilities, and Security teams.

Skills

Administrative experience

Organisational skills

Communication

Time management

IT proficiency

Tools

Microsoft Office

Job description

This role is a fixed term/secondment to cover Maternity. The contract will be for 9 months with a potential extension up to 12 months, TBC on appointment. We are seeking a highly organised and detail-oriented Access Control Coordinator to manage and oversee physical and digital access control processes across Surrey Police. We are looking for someone who combines strong administrative expertise with excellent communication skills and a high level of integrity. This is a critical role responsible for ensuring secure, compliant, and efficient access management for staff, contractors, and visitors. You will act as the central point of contact for access control queries while maintaining accurate records, conducting audits, and ensuring compliance with security policies and data protection legislation. The role is an office based position at Surrey Police Headquarters and working hours are 08:00-16:00, Monday to Friday.

Responsibilities

• Manage physical and digital access control systems, ensuring accurate record-keeping and timely processing of requests in line with service level agreements.
• Grant, amend, and revoke access permissions in accordance with role requirements, security policies, and clearance levels.
• Coordinate the production, distribution, and deactivation of ID and access cards, maintaining up-to-date records and photo databases.
• Verify vetting and security clearances and conduct regular audits of access permissions and system records.
• Investigate and report access-related incidents or anomalies, ensuring compliance with data protection and regulatory requirements.
• Act as the main point of contact for access control queries, working closely with HR, IT, Estates & Facilities, and Security teams.

This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are:

• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.

Attachments & Requirements

• JDQ - Access Control Coordinator V1.pdf
• Proven administrative experience with strong organisational and time management skills.
• Excellent communication and stakeholder engagement skills across multiple channels.
• High attention to detail with experience maintaining accurate, confidential records.
• Ability to audit records, interpret system reports, and exercise sound judgement in access decisions.
• IT proficiency, including Microsoft Office
• The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. Chief Constable Tim De Meyer & Chief Constable Jo Shiner, We take pride in looking after our people and offer a variety of benefits;

• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support
• discounted contributory healthcare scheme