Academy Operations & Learning Lead

Wollborg Michelson Personnel Service Inc; Birmingham; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Healthcare plans

Annual leave 28 days

EV car benefit

Gym membership discount

Costco membership

Job summary

The West Midlands Combined Authority (WMCA) is seeking an Academy Officer to design, implement and continuously improve the WMCA Academy. You will establish governance, processes and systems to deliver a scalable, accessible learning service that aligns with workforce priorities.

You will manage governance, risk, actions and stakeholder commitments, keeping accurate records and dashboards. You will explore emerging technologies, AI and digital learning trends to enhance delivery and the learner

Qualifications

• Experience coordinating projects, programmes or initiatives.
• Experience developing, maintaining or administering learning and development services, systems or programmes.
• Experience producing reports, performance information and management data.
• Strong organisational and planning skills with the ability to manage multiple priorities.
• Strong stakeholder engagement and relationship management skills.
• Educated to Level 4 or above in HR, Learning and Development or equivalent relevant professional experience.
• Commitment to continuing professional development.

Responsibilities

• Support the day-to-day design, planning and, once launched, operation of the WMCA Academy, ensuring activity, governance, administration, reporting, risks, actions and stakeholder commitments are effectively coordinated and delivered.
• Support the design and maintenance of Academy systems, records, career development and learning pathways, guidance, resources and communications, ensuring information is accurate, accessible, up to date and efficiently managed.
• Coordinate Academy governance arrangements, including meetings, reporting cycles, action tracking, performance dashboards, quality assurance and documentation.
• Produce and analyse management information, performance reports and learner data to support decision-making, monitor progress and identify opportunities for improvement.
• Work collaboratively with People Business Partners, Organisational Development and Change, Talent, Workforce Planning, Internal Communications and wider stakeholders to ensure activity is aligned, well managed and delivers agreed outcomes.
• Support supplier management, contract administration, financial monitoring and procurement activity, ensuring learning investment is effectively managed and delivers value for money.
• Identify and implement improvements to processes, systems and ways of working, helping to create a more efficient, streamlined and scalable Academy service.
• Research emerging technologies, AI, digital learning trends and workforce development practice, making evidence-based recommendations that improve service delivery and the learner experience.

Skills

Project coordination

Learning and development

Reporting

Organisational skills

Stakeholder engagement

CPD commitment

Education

Level 4+ HR/Leardev

Job description

The West Midlands Combined Authority (WMCA) is seeking an Academy Officer to design, implement and continuously improve the WMCA Academy. You will establish governance, processes and systems to deliver a scalable, accessible learning service that aligns with workforce priorities.

You will manage governance, risk, actions and stakeholder commitments, keeping accurate records and dashboards. You will explore emerging technologies, AI and digital learning trends to enhance delivery and the learner