Academy Officer

West Midlands Combined Authority; Birmingham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Healthcare plans

28 days annual leave

Job summary

West Midlands Combined Authority (WMCA) is recruiting an Academy Officer to support the implementation and continuous improvement of the WMCA Academy. You will help make learning accessible, connect it to workforce priorities and enhance its impact for colleagues, managers and leaders.

The role is fixed-term to 30 November 2028. Based at 16 Summer Lane, Birmingham, the post requires stakeholder engagement, data-driven reporting and delivery of accessible learning services, with some after-hours

Qualifications

• Experience coordinating projects, programmes or organisational initiatives.
• Experience developing, maintaining or administering learning and development services, systems or programmes.
• Experience producing reports, performance information and management data.
• Strong organisational and planning skills with the ability to manage multiple priorities.
• Strong stakeholder engagement and relationship management skills.
• Commitment to continuing professional development.

Responsibilities

• Support the implementation and continuous improvement of the WMCA Academy operating model, ensuring activity, processes, risks, reporting and stakeholder input are well coordinated and aligned to agreed priorities.
• Develop and maintain accessible, user-centred Academy services, learning pathways, guidance, self-service resources, content, systems and communications.
• Monitor Academy performance, learner experience and organisational impact, using data, feedback and agreed reporting frameworks to inform decision-making and continuous improvement.
• Work collaboratively with People Business Partners, Organisational Development and Change, Talent, Workforce Planning, Internal Communications and wider stakeholders to maximise Academy engagement, adoption and impact.
• Research emerging technologies, AI, digital learning trends and workforce development best practice, making recommendations that support future Academy development and improve the learner experience.
• Support Academy governance, quality assurance, action tracking, supplier activity, financial administration and reporting to ensure learning activity is effective, well managed and delivers value for money.

Skills

Project coordination

Learning & development

Reporting

Stakeholder engagement

Education

Level 4+ in HR/LD

Job description

The West Midlands Combined Authority is delivering an ambitious agenda for the region, focused on unlocking opportunity, connecting people to good work and creating the conditions for our communities, businesses and places to thrive. To deliver the Mayor's ambitions, the West Midlands Growth Plan and our wider organisational priorities, we need people across WMCA to have the right skills, confidence, knowledge and support to do their best work.

As Academy Officer, you will help make that possible by supporting the implementation, coordination and continuous improvement of the WMCA Academy. This role is about making learning easier to access, better connected to our workforce priorities and more impactful for colleagues, managers and leaders. Through clear learning pathways, self-service resources, data, digital tools and strong stakeholder engagement, you will help build a culture of continuous learning that supports our People & Culture Strategy and helps WMCA become the best place to work and belong.

This is a fixed-term contract until 30 November 2028.

What you'll be doing.

• Support the implementation and continuous improvement of the WMCA Academy operating model, ensuring activity, processes, risks, reporting and stakeholder input are well coordinated and aligned to agreed priorities.
• Develop and maintain accessible, user-centred Academy services, learning pathways, guidance, self-service resources, content, systems and communications.
• Monitor Academy performance, learner experience and organisational impact, using data, feedback and agreed reporting frameworks to inform decision-making and continuous improvement.
• Work collaboratively with People Business Partners, Organisational Development and Change, Talent, Workforce Planning, Internal Communications and wider stakeholders to maximise Academy engagement, adoption and impact.
• Research emerging technologies, AI, digital learning trends and workforce development best practice, making recommendations that support future Academy development and improve the learner experience.
• Support Academy governance, quality assurance, action tracking, supplier activity, financial administration and reporting to ensure learning activity is effective, well managed and delivers value for money.

What's essential.

• Experience of coordinating projects, programmes or organisational initiatives
• Experience of developing, maintaining or administering learning and development services, systems or programmes
• Experience of producing reports, performance information and management data
• Strong organisational and planning skills with the ability to manage multiple priorities
• Strong stakeholder engagement and relationship management skills
• Educated to Level 4 or above in HR, Learning and Development or equivalent relevant professional experience
• Commitment to continuing professional development

For a full list of duties and essential criteria, please refer to the job description attached.

Location.

The location for this role is 16 Summer Lane, Birmingham, B19 3SD with at least 2 days a week spent in the office.

There may be a requirement to work outside normal office hours on occasion, including working within stakeholder and partner offices within the WMCA constituent area on a regular basis.

Anonymised Applications.

Your uploaded CV won't be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. It's your chance to showcase your skills and experience.

Using Artificial Intelligence (AI)

We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application.

Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site.

Reasonable adjustments.

If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team ( [e-mail] ).

Salary and benefits.

We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered.

We offer a comprehensive benefits package that includes:

• Local Government Pension Scheme (one of the most generous pension schemes in the UK)).
• Shared Cost Additional Voluntary Contributionscheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs).
• 28 days paid annual leave (with an option to purchase more) + Statutory days.
• EV car benefit scheme
• Healthcare plans.
• Discounted gym membership, will writing,andmortgage advice.
• An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate.
• 3 days of paid leave each year to volunteer.
• Interest-free financing through SmartTech to buy the latest technology
• Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costcomembership through the WMCA.
• Boundlessunlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts.
• EyeCare Scheme,offering a free eye test and a financial contribution towards your glasses.

For more information, please visit the benefits page on our career site.

Why join WMCA?

WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home.

We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day.

Our Values and Behaviours.

Fostering an environment where people feel valued, included, supported, and proud to contribute to our region is important to us at the WMCA. Our behaviours are more than statements; they guide how we work, make decisions, and treat one another - they set the standards we hold ourselves to and the experience we want others to have.

• Collaborative -We work as one organisation. Together we build trust, connection and shared purpose across teams, partners and residents to create the biggest impact for our region.
• Driven -We are focused on outcomes. We perform at our best to unlock productivity and delivery, achieving the greatest regional impact.
• Inclusive - We value difference. Creating an environment where people belong, and feel psychologically safe, so we can all thrive and shape a West Midlands built for everyone.
• Innovative -We are courageous. We embrace new ideas and challenge the status quo to continuously improve and shape the future of the West Midlands.

Creating an inclusive workplace.

WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We're a Disability Confident Employer with Leader' status, committed to interviewing applicants with disabilities who meet all the essential role criteria.

We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all.

We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould.

We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying

Right to Work in the UK

Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).