Academic Services Apprentice - Leeds

Skern Training; Leeds; On-site; GBP 16,000 - 20,000; Full time

Job summary

Global Banking School (GBS) is seeking an enthusiastic Office Administrator to support the Academic Services Team in Leeds. The role covers varied tasks from student matters to completing administrative duties and data entry.

Starting salary is £18,000 with excellent progression potential and opportunities to assume more responsibilities as the apprenticeship develops, with a view to permanent employment on completion.

Qualifications

• Good attention to detail and the ability to work as part of a team.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, Teams, SharePoint).
• Excellent communication skills across stakeholders.

Responsibilities

• Undertake key aspects of administration relating to all areas of Academic Service Team.
• Collating and storing confidential documentation; communicating with staff and partner institutions.
• Inputting data onto Student Records System (Thesis) and other systems; checking reports for accuracy.

Skills

Customer care

Attention to detail

Teamwork

Education

Business Admin Level 3 Apprenticeship

Tools

Microsoft Office

SharePoint

Job description

Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities.Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.

Description

We are seeking an enthusiastic Office Administrator to support the Academic Services Team. The work is varied from assisting other members of the team, dealing with various student matters to completing various administrative functions.

• Undertake key aspects of administration relating to all area of the Academic Service Team
• Collating and storing highly confidential documentation Communicating with staff across the organisation and partner institutions
• Inputting data onto a Student Records System (Thesis) and other systems as andwhen required
• Checking reports for accuracy and highlighting any errors or discrepancies
• Data quality and accuracy when updating systems
• To beinvolved with the organisation and operation of various Ceremonies / Events
• To deal with queries by telephone, letter, e-mail and face to face fromacademic and administrative colleagues and students in relation Academic Services
• At peak periods there may be a requirement to work flexibly asnecessary
• To undertake other appropriate duties as required by the Associate Registrar
• To maintain accurate records in accordance with GBSrequirements, ensuring compliance and maintenance of relevant systems

Entry requirements

• Use of Microsoft Office applications including Word, Excel, Outlook, Teams and Sharepoint
• Good Attention to Detail
• Ability to work well as part of a team

Desirable Skills and Experience:

• Ability to work under pressure and to deadlines.
• Ability to handle confidential and sensitive information, within the requirements of GDPR
• Ability to use initiative and judgement to resolve matters

Skills required

• Customer care skills

Training to be provided

The successful candidate will complete a Business Admin Level 3 Apprenticeship standard: -

Level 3 Business Administrator Standard
Functional Skills Level 2 in Maths - if applicable
Functional Skills Level 2 in English - if applicable

Things to consider

Starting salary of £18,000

Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.

Location

Global Banking School
1 Wellington Place
Leeds
Yorkshire
United Kingdom
LS1 4AP

Training delivery site
Manchester