Academic Registrar

Global University Systems; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player in higher education is seeking a dynamic Academic Registrar to lead their Academic Registry services. This pivotal role involves developing and implementing strategies that enhance the student experience from recruitment to graduation. The successful candidate will optimize resources, ensure compliance with educational regulations, and foster collaboration among academic and administrative staff. If you are passionate about education and have a proven track record in leadership and management, this is an exciting opportunity to make a significant impact in a rapidly evolving educational landscape.

Benefits

Flexible working model

Employee Assistance Program (EAP)

Training & Development opportunities

Refer-A-Friend scheme

Eye Care Vouchers

Discounts and deals via My Rewards Hub

Social events for colleagues

Qualifications

• Proven experience in strategic leadership within higher education.
• Strong operational management skills to enhance student services.

Responsibilities

• Lead the Academic Registry services to support student experience.
• Ensure compliance with educational regulations and governance.

Skills

Strategic Leadership

Operational Excellence

Student Support

Compliance and Governance

Communication Skills

Management Skills

Education

Bachelor's Degree

Postgraduate Certificate in Higher Education (PGCertHE)

Job description

LCCA is part of Global University Systems (GUS), which is an international network of higher education institutions, brought together by a shared passion for accessible, industry-relevant qualifications. At GUS, we’re focused on becoming one of the world’s most dynamic, inclusive and diverse education organisations! Our ambition is to engender a belief in learning for life and to stimulate growth through education. We foster in our students the spirit and the will, to advance themselves and to thrive in their communities.

We are bounded by our shared values – student focus, communication, collaboration, respect, competence, entrepreneurship, and integrity – are more than aspiration. We display and expect these beliefs and behaviours from our colleagues equally.

What we offer our colleagues:

1. A flexible working model – we encourage flexible working to aid productivity and a healthy work-life balance.
2. My Rewards Hub – handpicked discounts and deals from a wide and ever-growing list of providers.
3. Employee Assistance Program (EAP) – a dedicated 24/7 access platform.
4. Support in achieving various academic and CPD opportunities via PGCertHE and Advanced HE fellowships.
5. Training & Development opportunities – this ranges from digital badges, in-house workshops and seminars hosted by world-renowned subject matter experts.
6. A great Refer-A-Friend (RAF) scheme in operation.
7. Socials via ‘GOSH’ – We love to celebrate events, our successes, and recognise our colleagues for their contributions.
8. Eye Care Vouchers.

The Role

As the Academic Registrar at the London College Contemporary of Arts (LCCA), you will be pivotal in delivering the College's Education and Student Experience strategic ambitions, which are crucial to achieving our overall corporate goals. The landscape of UK education is rapidly evolving, and we need a dynamic individual to lead our Academic Registry services, optimizing resources to provide exceptional, proactive, and responsive support for students and staff across the College.

Key Responsibilities:

1. Strategic Leadership:
   • Develop and implement the strategy, staffing structure, and resources for the Academic Registry, ensuring alignment with the College Strategy and successful attainment of service objectives.
   • Design and deliver exemplary Academic Registry services throughout the student lifecycle, from recruitment to graduation, utilizing a hub operating model and benchmarking against best practices.
2. Operational Excellence:
   • Ensure efficient and effective enrolment and re-enrolment processes to support student recruitment, admission, and retention.
   • Oversee the timetabling of teaching and other key events, ensuring efficient resource use and reliable information for students and staff.
3. Student Support:
   • Document and streamline processes that support the student journey, fostering strong collaboration with academic and administrative staff.
   • Manage individual student issues, including mitigating circumstances, complaints, and appeals, ensuring fair and timely resolutions.
   • Maintain the accuracy, integrity, and quality of student record data, supporting regulatory compliance and strategic planning.
4. Leadership and Management:
   • Line manage senior staff, ensuring effective recruitment, induction, management, development, and appraisal within your team.
   • Play an active role in the Senior Management Team (SMT), contributing to the overall strategic direction of the College.
   • Oversee risk management, presenting annual business cases for the Registry.
5. Compliance and Governance:
   • Ensure compliance with regulations from the Office for Students (OFS) and other relevant bodies.
   • Oversee academic governance and committee operations, maintaining the frameworks necessary for the College’s operation and development.
   • Lead student information-related IT projects, ensuring robust and appropriate data systems.
6. Communication and Stakeholder Management:
   • Maintain effective communication with all stakeholders, both internal and external, representing the College as required.
   • Provide senior-level advice on procedures and individual cases relating to student rights and responsibilities.