A&E Operations Manager - South Yorkshire (previously A&E Team Leader)

The Methodist Church in Britain; South Yorkshire; On-site; GBP 42,000 - 56,000; Full time

Job summary

Yorkshire Ambulance Service invites applications for two permanent Operations Manager posts and two secondments until March 2027 within their emergency operations leadership team as part of a transformation programme. The role centers on leading frontline staff through workforce planning, quality, governance and risk, delivering safe and efficient ambulance services.

Selection comprises a command scenario, a clinical assessment and a final interview, with a pass at each stage.

Qualifications

• Qualified paramedic with HCPC registration.
• Blue light emergency driving qualification.
• Certificate confirming completion of the NQP period.

Responsibilities

• Plan within the area using a structured yet agile approach that benefits day-to-day operations.
• Lead, motivate and inspire staff in an emergency ambulance setting.
• Lead frontline staff and ensure the team delivers services through effective workforce planning.
• Ensure quality, governance and risk are managed within the team.
• Ensure robust policies, processes and practices are in evidence within the team.
• Embed equality and inclusion within the team.
• Work closely with the Area Operations Manager and other colleagues.
• Work on own initiative while also working effectively as part of a team.

Skills

Leadership and team management

Decision making under pressure

Interpersonal skills

Equality and inclusion knowledge

Education

Paramedic qualification

HCPC registration

NQP completion certificate

Job description

Two permanent Operations Manager posts and two secondments until March 2027 sit within Yorkshire Ambulance Service's emergency operations leadership team, part of a transformation programme. The work centres on leading frontline staff through workforce planning, quality, governance and risk. Selection runs through a command scenario, a clinical assessment and a final interview, with a pass needed at each stage. Fit depends on being a qualified paramedic with HCPC registration and NHS and A&E operations experience.

What the job involves

• Plan within the area using a structured yet agile approach that benefits day-to-day operations
• Lead, motivate and inspire staff in an emergency ambulance setting
• Lead frontline staff and ensure the team delivers services through effective workforce planning
• Ensure quality, governance and risk are managed within the team
• Ensure robust policies, processes and practices are in evidence within the team
• Embed equality and inclusion within the team
• Work closely with the Area Operations Manager and other colleagues
• Work on own initiative while also working effectively as part of a team

Qualifications

• Qualified paramedic
• Blue light emergency driving qualification
• Certificate confirming completion of the NQP period, to bring to the clinical assessment

Registration & licences

• HCPC registration as a paramedic

Experience

• Minimum 3 years in a paramedic role, including 1 year after NQP portfolio sign-off
• Experience of acting in a mentoring role
• NHS and A&E operations experience

Skills & knowledge

• Prioritise tasks and manage conflicting demands on time and resources
• Make critical decisions quickly and rationally using complex information
• Good interpersonal skills and professional credibility with colleagues
• Knowledge and understanding of equality and inclusion issues

Checks & eligibility

• Entitlement to drive in the UK, including C1 and D1 vehicles

Other

• Portfolio to bring for review at the clinical assessment

Nice to have

• Experience of effective team leadership and management
• Understanding of delivering operational services and achieving performance targets
• Understanding of implementing policies, procedures and working practices
• Experience in a similar role in a response-led ambulance service