An Emergency Care Assistant post with Nerams Limited, an independent ambulance provider regulated by the CQC, supporting clinically qualified practitioners in pre-hospital care. Work covers responses to medical and trauma emergencies, inter-hospital transfers, urgent admissions and patient transport, with assessment and treatment support. Vehicle driving under emergency and non-emergency conditions is included once trained and authorised, always under a clinical practitioner's direction. A blue light driving qualification and an Enhanced DBS check are required.
What the job involves
- Support clinically qualified practitioners in safe, effective pre-hospital patient care
- Respond to emergency, urgent and patient transport calls
- Drive NERAMS vehicles in emergency, urgent and normal conditions where qualified
- Assist with clinical scene management under a practitioner's direction
- Move patients safely to and from vehicles using equipment and manual handling techniques
- Complete accurate patient reports and operational records in line with Caldicott requirements
- Communicate calmly and professionally with patients, relatives, colleagues and emergency services
- Carry out dynamic risk assessments and request extra support where needed
- Check vehicles and equipment at the start of duty and keep them clean, stocked and working
- Maintain medical supplies and dispose of clinical waste correctly
- Act as a first responder to appropriate incidents within the ECA scope of practice
- Identify and report safeguarding concerns involving children or vulnerable adults
What’s required
Qualifications
- Relevant ECA qualification or training, such as FREC4
- Current competency within the ECA scope of practice
Registration & licences
- Blue light driving qualification (CERAD or IHCD) and authorisation to drive NERAMS vehicles
Experience
- Experience working in a healthcare, ambulance or patient transport setting
- Experience supporting patients and clinically qualified staff
- Experience working with members of the public and vulnerable people
- Experience working as part of a team in a busy or challenging environment
- Experience following health and safety, safeguarding and infection control procedures
Skills & knowledge
- Safe patient handling and manual handling
- Accurate patient and operational documentation
- Clear communication with patients, relatives and professionals
- Working safely in emergency, urgent and non-emergency settings
Checks & eligibility
- Full UK driving licence
- Enhanced DBS clearance
Other
- Working under the direction and supervision of a clinically qualified practitioner
- Willingness to complete mandatory and role-specific training
Nice to have
- Previous ambulance or emergency care experience
- Experience in patient transport or pre-hospital care
- Previous ambulance driving experience