Ambulance Dispatcher - Bristol

SOUTH WESTERN AMBULANCE SERVICE; West of England; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

NHS Pension Scheme

27 days annual leave + bank holidays

Free parking across Trust sites

Career progression opportunities

Job summary

South Western Ambulance Service NHS Foundation Trust in Bristol is seeking Dispatchers for the Emergency Operations Centre. You will be integral to the 999 control room, deploying and managing Trust vehicles for emergency and non-emergency calls across the Trust area.

Starting salary £27,485 with NHS Agenda for Change. 37.5 hours per week, with enhancements for unsocial hours, plus 27 days annual leave and the NHS Pension. Excellent progression opportunities and free parking are offered.

Qualifications

• 4 GCSEs at C grade or above, including English (or equivalent).
• Good keyboard skills.
• Good oral communication skills.
• Be prepared to work shifts on a 24/7 rota.

Responsibilities

• Deploy and manage Trust vehicles to emergency and non-emergency calls across the Trust area.
• Be an integral member of the 999 control room team in the Emergency Operations Centre.
• Work to provide cover on weekends, nights and bank holidays as required.

Skills

Good keyboard skills

Good oral communication skills

Tactful & diplomatic

Shift work

Education

GCSEs incl English

Job description

Opportunities have arisen within South Western Ambulance Service in the Emergency Operations Centre for Dispatchers. The successful candidates will be integral members of the 999 control room team with responsibility for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area. Part-time hours will be considered through the flexible working application. All shortlisted candidates will be invited to attend an assessment centre.

• 4 GCSEs at C grade or above, including English (or equivalent)
• Good keyboard skills
• Good oral communication skills
• The ability to be tactful and diplomatic as required is also necessary
• Be prepared to work shifts (24/7 rota providing cover on weekends, nights and bank holidays)
• Ability to work calmly under pressure
  Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core. The role is based in Bristol, a lively yet laid-back city with top class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links. If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you. In return we will equip you with the skills and resources you need to thrive in your role. You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

• Starting salary of £27,485
• Unsocial hours enhancements (In accordance to NHS Terms and Conditions Agenda for Change section 2)
• Generous NHS Pension Scheme
• 27 days annual leave plus additional bank holiday leave allocated
• Access to the trust staying well service, offering emotional support such as counselling specialist trauma work and a range of other advice and information services offered through statutory and voluntary agencies.
• Significant career progression opportunities within the Clinical Hub and wider trust., Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK