999 Clinical Advisor: Emergency Triage for Clinicians

South Central Ambulance Service NHS Foundation Trust; Bicester; Presencial; GBP 32.000 - 42.000; Jornada completa

Descripción de la vacante

South Central Ambulance Service NHS Foundation Trust in England is seeking experienced paramedics and nurses to join the Integrated Contact Centre as 999 - Clinical Advisors. You will monitor live calls, provide clinical oversight and perform real-time triage to support safe patient outcomes.

This role uses decision-support software and involves collaboration with Emergency Call Takers and healthcare partners to determine urgency, offer evidence-based advice and referrals within the NHS.

Formación

• Provide high-quality clinical telephone triage using decision-support systems.
• Assess incoming symptom-based calls and determine urgency and priority.
• Provide evidence-based clinical advice and support onward referral within the NHS.
• Communicate clinical information verbally and via technical links with healthcare partners to ensure seamless care.
• Contribute to achieving national ambulance standards and local performance targets.
• Participate in team meetings and work with managers to maintain strong performance.
• Engage in monthly call audits and ongoing self-reflection.

Responsabilidades

• Monitor live 999 calls handled by Emergency Call Takers (ECTs).
• Provide clinical oversight to ensure safe and appropriate patient outcomes.
• Use your expertise to make real-time, dynamic clinical assessments.
• Apply evidence-based decision-making supported by advanced clinical software.

Conocimientos

Clinical triage

Live call monitoring

Decision-support software

Clinical oversight

Herramientas

Advanced clinical software

Descripción del empleo

South Central Ambulance Service NHS Foundation Trust in England is seeking experienced paramedics and nurses to join the Integrated Contact Centre as 999 - Clinical Advisors. You will monitor live calls, provide clinical oversight and perform real-time triage to support safe patient outcomes.

This role uses decision-support software and involves collaboration with Emergency Call Takers and healthcare partners to determine urgency, offer evidence-based advice and referrals within the NHS.