6-12 Month Contract: Sales Support Administrator

Stannah; Andover; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Profit Share Bonus

Holiday scheme

Pension Scheme

Cash Plan

Life Assurance

Long Service award

Discount Rewards

Employee Assistance

Enhanced parental leave

Free parking

Job summary

Stannah is seeking a Sales Support Administrator to join our Andover location on a fixed-term 6-12 month contract to cover maternity leave. You will support the sales team by preparing quotations, following up with customers, generating reports, and maintaining strong customer relationships.

The role requires strong organisational skills, a confident telephone manner, and proficiency in IT systems, including Microsoft Office 365.

Qualifications

• Experience in a busy office environment, preferably in a sales support role.
• Confident/polite telephone manner with excellent organisational skills.
• Proficient in Microsoft Office 365 and IT systems.
• GCSEs in English and Maths or equivalent.
• NVQ in Administration or sales equivalent desirable.

Responsibilities

• Support the sales team with generating quotations and winning orders for repair and upgrade works to domestic and industrial lift equipment.
• Proactively follow up with customers after generating quotations.
• Produce regular sales reports identifying trends, opportunities, and areas for improvement.
• Support with establishing and building rapport with customers.
• Respond to enquiries by phone and email from customers and engineers; process invoices and resolve queries.
• General administration including filing, photocopying, scanning, dealing with couriers and post.
• Collaborate with the team to ensure a seamless customer experience.

Skills

Customer service

Organised

Communication

Attention to detail

Multitasking

Education

GCSE English and Maths

NVQ in Administration or Sales

Tools

Microsoft Office 365

Job description

Stannah is seeking a Sales Support Administrator to join our Andover location on a fixed-term 6-12 month contract to cover maternity leave. You will support the sales team by preparing quotations, following up with customers, generating reports, and maintaining strong customer relationships.

The role requires strong organisational skills, a confident telephone manner, and proficiency in IT systems, including Microsoft Office 365.