5-Star Luxury Front Desk Host – Chelsea

...At Sloane; Greater London; On-site; GBP 36,000 - 37,000; Full time

Benefits offered by this job

Competitive salary

Enhanced annual leave

Complimentary meals

Learning & development opportunities

Reward programmes & long service

Pension contributions (3%)

Dry cleaning (complimentary)

Maternity/paternity pay

Social calendar & team events

CODE App discounts

HSF Health Plan

GP advice line

Optical reimbursement

Family partner & children cover

Discounts & offers

Gym discounts

Job summary

Cadogan Estate's 5-star luxury boutique hotel in Chelsea seeks an attentive Hotel Receptionist to deliver warm, professional service to every guest, both in person and by phone, ensuring seamless front-of-house operations. You will greet guests warmly, manage check-in/out, assist with rooming and amenities, and promote our services and local experiences.

Candidates with at least 1 year in luxury hospitality and MS Office skills are encouraged to apply.

Qualifications

• Minimum 1 year experience in a hotel or luxury guest services environment.
• French language skills are appreciated.
• Strong proficiency with Microsoft Office.

Responsibilities

• Provide courteous and efficient check-in/check-out.
• Assist with rooming and in-room amenities; explain room features.
• Maintain guest profiles with preferences.
• Coordinate VIP arrivals and daily guest services.
• Know local area for elite reservations and recommendations.
• Handle guest accounts and card/cash transactions.
• Act as hotel ambassador and uphold neighbourhood policies.

Skills

1 year experience

French language appreciated

Microsoft Office

Tools

Guestline PMS

Job description

Cadogan Estate's 5-star luxury boutique hotel in Chelsea seeks an attentive Hotel Receptionist to deliver warm, professional service to every guest, both in person and by phone, ensuring seamless front-of-house operations. You will greet guests warmly, manage check-in/out, assist with rooming and amenities, and promote our services and local experiences.

Candidates with at least 1 year in luxury hospitality and MS Office skills are encouraged to apply.