3Rd Line Escalations Engineer

TSR Select; Greater London; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

TSR Select is seeking a 3rd Line Projects Engineer in City of London to join a leading Managed Service Provider. You will deliver 3rd line support and project engineering for a London-based client base of creative companies, requiring a consultative approach and strong technical understanding.

Salary £45,000 - £50,000 with an excellent benefits package and modern offices near Liverpool Street. The role offers opportunities to own complex incidents, drive technical design, and collaborate with

Qualifications

• 3rd line support experience required.
• Project engineering mindset and delivery focus.
• Consultative approach with strong technical understanding.

Responsibilities

• Provide 3rd line support for complex projects and incidents.
• Lead technical design and implementation for client initiatives.
• Collaborate with cross-functional teams in a London-based MSP.

Job description

Role: 3rd Line Projects Engineer

Location: City of London

Salary: £45,000 - £50,000

Company: Managed Service Provider

The opportunity is to join a leading provider of managed and consultancy services to London based business. The company are 30 people strong based in modern offices next to Liverpool Street Station. The company has an excellent reputation, enjoyed a very profitable 2025 and is renowned for retaining their staff. We have placed a number of people there over the last 2 years and their experience with the company has been very good. The client base is primarily creative companies.

A consultative approach and an excellent technical understanding is required for this position.

The basic starting salary is between £45,000 - £50,000 plus an excellent benefits package