31107882 Collectors (Drug & Alcohol testing) – various locations nationwide

Abbott; Croydon; On-site; GBP 20,000 - 30,000; Full time

Job summary

Abbott is seeking a Collecting Officer to join a flexible and motivated regional team. This role involves collecting legally defensible samples at customer locations while ensuring high-quality service. The ideal candidate will be self-motivated, possess good communication skills, and have a driving license. Opportunities for career growth exist within a company committed to employee diversity.

Qualifications

• Educated to National Standards.
• Good verbal, written, and communication skills.
• Driving license and own vehicle.

Responsibilities

• Conduct specimen collections competently.
• Be available for collections during various times.
• Participate in a 24-hour on-call rota.

Skills

Communication

Self-motivation

Attention to detail

Education

National Standards

Tools

Word

Excel

Outlook

Job description

JOB DESCRIPTION:

About Abbott Toxicology

Providing today’s comprehensive drug testing answers through reliable, innovative, and value-focused drug and alcohol abuse screening products and laboratory services to our customers around the world.

The Opportunity

As a Collecting Officer, you will join a flexible and motivated regional team, be trained on how to collect legally defensible samples using methods such as urine, breath, hair, and oral fluid at customer locations. Collecting Officers are customer-focused and must follow our chain of custody process at all collections.

Locations include:

• Bristol
• Croydon
• Hounslow
• Maidstone
• Isle of Wight

What You’ll Do

1. Conduct specimen collections competently, following procedures and customer instructions to ensure high-quality service.
2. Be available to attend collections during day, evening, weekends, and public holidays as needed.
3. Participate in a 24-hour on-call rota, responding promptly and arriving on site within 2 hours.
4. Stay current with processes by reading, acknowledging updates, and attending audits.
5. Perform other duties as directed by management.

Required Qualifications

• Educated to National Standards.
• Good verbal, written, and communication skills.
• IT literate with basic skills in Word, Excel, and Outlook.
• Self-motivated with a flexible approach to work.
• Ability to follow set processes to ensure correct outcomes.
• Driving license and own vehicle.

Competencies

• Self-review to meet and exceed customer expectations, providing feedback for improvements.
• Effective communication to keep customers informed about their collections.
• Understanding the impact of your actions and omissions, ensuring positive outcomes.
• Implement process updates promptly to support the long-term success of the collection network.

Follow your career aspirations at Abbott for diverse opportunities with a company committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews and @AbbottGlobal.