2nd Line Support Engineer - Hybrid + Training & Bonus

Opus Recruitment Solutions; Bristol, Newcastle upon Tyne, Greater London, Glasgow; Hybrid; GBP 30.000 - 45.000; Vollzeit

Benefits dieser Stelle

Hybrid working (3 days in the office)

Certification training

Solid bonus structure

Private medical options

25 days holiday

Zusammenfassung

Opus Recruitment Solutions is seeking a 2nd Line Support Engineer for their growing team in the United Kingdom. The role involves leading technical investigations and resolving issues across various platforms, including on-premises networks and cloud environments.

Candidates must have solid experience in a similar role, with opportunities for certification training and a competitive salary package, including benefits like private medical options and 25 days holiday.

Qualifikationen

• Solid previous experience working within a 2nd line role.
• Certifications will be an advantage.

Aufgaben

• Investigate, troubleshoot, and resolve technical incidents.
• Ensure incidents are resolved efficiently and documented accurately.
• Provide exceptional customer care in line with SLAs.

Kenntnisse

Solid previous experience working within a 2nd line role

Tools

Windows Server

Microsoft 365

Firewall

Network switches

Jobbeschreibung

Opus Recruitment Solutions is seeking a 2nd Line Support Engineer for their growing team in the United Kingdom. The role involves leading technical investigations and resolving issues across various platforms, including on-premises networks and cloud environments.

Candidates must have solid experience in a similar role, with opportunities for certification training and a competitive salary package, including benefits like private medical options and 25 days holiday.