264254 Clerical Officer

NHS Scotland; Livingston; On-site; GBP 26,000 - 28,000; Part time

Job summary

Dedridge Medical Group is seeking a Part-Time Clerical Officer to join our team in a busy GP practice. This 25-hour-per-week role runs Monday to Friday from 8.00am to 1.00pm, with a pro-rata salary range of £26,128–£28,430 depending on age and experience.

You will provide reception and administration support, delivering excellent customer service and IT-enabled administration in a team environment. Experience in a GP setting is preferable but not essential as full training will be provided.

Qualifications

• Experience in a GP practice is preferable but not essential.
• Minimum qualification of 3 standard grades including English and Arithmetic.
• Excellent customer service skills and polite telephone manner required.
• Ability to exercise initiative and good IT skills.

Responsibilities

• Provide administration support within the main reception area.
• Maintain a high standard of customer service and telephone manner.
• Prioritise tasks and work effectively as part of a team.

Skills

Excellent customer service

Polite telephone manner

Excellent administration skills

Teamwork

Education

3 standard grades including English & Arithmetic

Tools

IT proficiency

Job description

An exciting opportunity has arisen for a Part-Time Clerical Officer to join our team at Dedridge Medical Group. We are a 5 Partner training practice with a list size of around 11,000 patients and are supported by an excellent team of salaried GPs, ANPs, admin, nursing and other clinical support staff.

This post is 25 hours per week Monday to Friday from 8.00am to 1.00pm. The salary is in the range of £26,128-£28,430 (pro-rata) depending on age and experience.

Experience of working in a GP practice is preferable but not essential as full training will be provided. You will provide administration support within the main reception area. You will be required to have excellent customer service skills, polite telephone manner and excellent administration skills as well as being able to prioritise and work as part of a team. You should as a minimum, have qualifications equivalent to 3 standard grades including English and Arithmetic and be proficient in the use of IT. You should also have the ability to exercise initiative.

Closing date: Friday 20th November 2026. Interview date: Wednesday 25th November 2026.