264254 Clerical Officer

NHS Ayrshire & Arran; Livingston; On-site; GBP 26,000 - 28,000; Part time

Job summary

Dedridge Medical Group in Livingston is seeking a Part-Time Clerical Officer to join our reception team. The role involves administration duties in the main reception area with a focus on excellent customer service and a polite telephone manner.

Working hours are 25 per week, Monday to Friday from 8.00am to 1.00pm. The salary is in the range of £26,128-£28,430 (pro-rata) depending on age and experience, with full training provided as needed.

Qualifications

• Experience in GP reception is preferable but not essential.
• Excellent customer service and IT skills; ability to prioritise and work in a team.
• Qualifications equivalent to 3 standard grades including English and Arithmetic.

Responsibilities

• Provide administration support in the main reception area.
• Maintain excellent customer service and polite telephone manner.
• Work as part of a team and prioritise tasks effectively.

Skills

Customer service

Telephone etiquette

Administration

Teamwork

Education

3 Standard Grades including English and Maths

Tools

IT skills

Job description

An exciting opportunity has arisen for a Part-Time Clerical Officer to join our team at Dedridge Medical Group. We are a 5 Partner training practice with a list size of around 11,000 patients and are supported by an excellent team of salaried GPs, ANPs, admin, nursing and other clinical support staff.

This post is 25 hours per week Monday to Friday from 8.00am to 1.00pm. The salary is in the range of £26,128-£28,430 (pro-rata) depending on age and experience.

Experience of working in a GP practice is preferable but not essential as full training will be provided. You will provide administration support within the main reception area. You will be required to have excellent customer service skills, polite telephone manner and excellent administration skills as well as being able to prioritise and work as part of a team. You should as a minimum, have qualifications equivalent to 3 standard grades including English and Arithmetic and be proficient in the use of IT. You should also have the ability to exercise initiative.

Closing date: Friday 20th November 2026. Interview date: Wednesday 25th November 2026.